Portfolio Manager - Unsecured

Clix Capital Services; India; Remote; INR 6,00,000 - 10,00,000; Full time

Job summary

A financial services company in India is seeking an experienced professional for a collections and recovery role. You will be responsible for managing overdue payments from stressed accounts with a focus on critical NPA cases. The candidate should have a minimum of 2 years of relevant experience in collections and the ability to develop effective strategies. This role involves regular follow-up with customers and coordination with legal for recovery actions.

Qualifications

• Minimum 2 years of relevant experience in SME collections for Secured/Unsecured products.
• Experience in managing in-house and outsourced collection setups.
• Ability to develop strategies for the collections of critical NPA cases.

Responsibilities

• Responsible for collections and recovery of overdue payments.
• Monitor collection recovery status and take corrective actions.
• Coordinate with the legal department for recovery actions.

Job description

Responsibilities

• This role is primarily responsible for collections and recovery of overdue payments from customers in identified stressed accounts to maximize overall profitability.
• Minimum relevant experience in SME collections for Secured/Unsecured products in Banks or NBFCs for at least 2 years.
• Handled in-house and outsourced collection setup, including agency management and leading a team.
• Ensure collection and recovery in identified stressed accounts with a focus on critical NPA cases.
• Continuously monitor collection recovery status and take corrective actions to ensure closure of critical NPA cases in the assigned zone.
• Ensure collection and recovery for identified accounts and periodically monitor the processes to enhance efficiency in collections.
• Execute plans as per MIS reports on the number of cases, current portfolio size, security, and deposition, etc.
• Develop and implement strategies for the collections and recovery of critical NPA cases based on forward flow, backward flow, resolution, bucketing, etc.
• Regular follow-up with customers for settlements and collections payments.
• Coordinate with the legal department for actions related to restructuring, asset repossession, and pursuing recovery through legal intervention where applicable.