Portfolio Manager, Transactions Management

Jones Lang LaSalle (JLL); Gurugram District; On-site; INR 2,500,000 - 5,000,000; Full time

Job summary

Jones Lang LaSalle (JLL) Gurugram seeks a Manager, Portfolio Strategy to lead portfolio strategy across APAC/EMEA accounts. You will own account outcomes, define priorities, and deliver strategic recommendations to clients and internal stakeholders.

You will collaborate with Transaction Management and Regional Operations to drive value, navigate complex portfolios, and ensure timely delivery while maintaining high client satisfaction and compliance with JLL standards.

Qualifications

• Excellent communication and client relationship management skills.
• Ability to own account outcomes and priorities.
• Strong leadership and cross-functional collaboration abilities.

Responsibilities

• Own delivery across accounts and manage timelines.
• Lead the team, mentor juniors, and drive knowledge sharing.
• Identify improvement opportunities and convert findings to actions.
• Develop and deploy automation to reduce effort and turnaround time.
• Maintain senior client relationships and ensure high satisfaction.
• Analyze performance data to support decisions and governance.

Skills

Portfolio management

Client relationship management

Communication

Leadership

Job description

Job Title: Manager, Portfolio Strategy, Transaction Management, APAC/EMEA

Location : Gurugram

Job Summary

Leading portfolio strategy across the APAC EMEA region. You will be expected to deliver Portfolio Strategy services to some of the world's largest companies, working closely with Transaction Management (TM) and Regional Operations leads. Managing a portfolio of global accounts, this position calls for a highly energetic individual with excellent communication, portfolio management and client relationship management skills.

Comfortable working towards performance targets, you will use deep account knowledge to shape account priorities, improve productivity, service and growth, and deliver the next generation of benefits that come from a long-term partnership with JLL.

Responsibilities

Portfolio Strategy

As a Manager, Portfolio Strategy, you will own account outcomes, priorities and performance independently. You will lead strategic account reviews, turn findings into prioritized actions, and convert account and performance data into clear recommendations, client reports and decks. You will present these directly to clients and internal stakeholders. This role requires strong communication with internal and external stakeholders, including clients, TM and Regional Operations, hubs, brokers, legal and finance. You will connect Sustainability, Consulting and Research into the account, and play an integral role in ensuring timely delivery of client objectives and compliance with JLL standards.

Strategy and Delivery

You will need to:

• Own delivery across accounts, prioritize resources and make sure commitments are met within agreed timelines.
• Lead the team - organize day-to-day workload, mentor junior colleagues, and lead learning, development and knowledge management.
• Lead strategic account reviews, identify improvement opportunities and convert findings into prioritized actions.
• Identify manual, repetitive tasks, then build and deploy automation that measurably reduces effort and turnaround time.
• Use deep knowledge of each client's business and portfolio to shape account strategy and hold relationship oversight across accounts.
• Develop strategic solutions that strengthen account value and set the growth agenda across multi-service accounts.
• Convert account and performance data into clear recommendations and actions, using financial and business analysis (NPV, cash flow, PL) to assess performance and support decisions. Make sure trackers, dashboards, decks and supporting documentation are accurate, complete and client-ready. Anticipate service and delivery risks, drive corrective action to protect client outcomes, and close open actions within agreed timelines. Own account governance: track KPIs, keep performance consistent across assigned clients, and update ROI tracking every month. Connect Sustainability, Consulting, Research, hubs and other teams to deliver integrated solutions. Drive adoption of JLL tools and technology, and keep account, FTE, productivity and performance data accurate and consistent. Develop and scale trackers, dashboards, templates and automation, bring forward new product ideas, and embed better ways of working across accounts and teams.
• Relationship Management: You will own senior client relationships, drive engagement and maintain strong client satisfaction. You will build close, sustainable relationships with clients and TM leads, lead coordination across clients, TM/Regional Operations, hubs and internal stakeholders, anticipate service issues, and act quickly on client feedback.
• Commercial Acumen: You will understand account profitability and use deep account knowledge to shape account priorities. You will formulate an account plan to achieve revenue and performance targets while meeting client service standards, and identify upsell, cross-sell and new-service opportunities that drive account growth and help other JLL businesses. Armed with sharp business acumen, you will use technology and new products within JLL to deliver the next generation of benefits for our clients, and support pitches, proposals and negotiation material.
• Operating a Global Account: Can you see the bigger pictureCan you juggle regional delivery that aligns to a global strategyAs the Portfolio Strategy lead on a Global Account, you proactively bring the global portfolio to the forefront, highlighting successes and potential issues while providing tangible solutions for the client. Can you communicate clearly and guide the client and your team in the best way forward for the strongest processes and portfolio strategies at an account level.
• Leading People and Culture: You will mentor and coach team members, run regular cross-functional learning sessions, support onboarding, and keep team development plans and succession plans for critical roles in action. You will improve individual efficiency through better use of resources and better opportunities, support hiring while maintaining ROI per FTE, and protect JLL's reputation through visible leadership, professional conduct and consistent management standards. You will be in the office two days a week to integrate with the team, and you will keep your own development plan active, including our Portfolio Strategy development program.

Sounds like you

Here is what we're looking for:

• Great Communicator : Can you get your ideas across clearly both verbally and in writingYou'll be working with many diverse interest groups so the way you share information and your ability to persuasively convey information is highly important. A high EQ is a must for this role. You will have exceptional client management, communication and presentation skills, and the ability to absorb and translate broad concepts and ideas into clear and logical communications.
• Ambitious : You will be results-oriented, with the confidence to liaise effectively with all levels of management and to lead and grow a portfolio of accounts. You are committed to collaboration and teamwork, and you thrive on exceeding team goals.
• Resilient : Portfolio Strategy and Transaction Management are highly dynamic parts of JLL's business. You'll need a positive mindset and a can-do attitude when multi-tasking, driving change and delivering efficiencies. Naturally proactive, you'll possess the innate ability to identify risks.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.