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PMO Lead is responsible for complete end‑to‑end project management of the assigned project, which includes project planning, delivery, client interaction, troubleshooting, managing project operational parameters, and people management. The role can exist at offshore and overseas locations and spans 20‑40 FTE (2‑5 Project Leads).
Job Description
- Role: PMO Lead
- Career Band: C1
- Description:
- The role is responsible for full end‑to‑end project management of the assigned project, which includes project planning, delivery, client interaction, troubleshooting, managing project operational parameters and people management. PM role can exist at offshore and overseas.
- Span of 20‑40 FTE (2‑5 Project Leads)
Responsibilities
- Works with the offshore Delivery Manager/Program Manager to ensure that all delivery parameters (Bulge, Offshore Ratio, Effort Under run, etc.) are in sync with the account plan.
- Ensures timely delivery to avoid penalty payouts and adheres to the project cash‑flow schedule.
- Contributes to increased value to client and wallet share to Wipro through deployment of domain experts, consultants and architects.
- Records and manages project issues and escalates whenever necessary.
- Handles Change Request Process.
- Identifies, shares, highlights and escalates risks captured in the status reports shared periodically.
- Ensures the required infrastructure is in place for team members, including physical, hardware, software and requirements.
- Manages people processes: goal setting, feedback, career growth and engagement.
- Develops risk mitigation and contingency plans and works within internal supervision/guidance to manage internal and external conflicts.
- Understands metrics that need to be traced, establishes sign‑offs, initiates C‑SAT and acts on feedback.
Certifications & Assessments
Knowledge
- Must Have:
- Understanding and appreciation of the relevant technology or group of technologies.
- Conceptual awareness of core project management techniques.
- Understanding of estimation techniques, review mechanisms and cost.
- Well versed with quality management areas: quality planning, inspection and control.
- Understanding of customer engagement models, financial parameters and delivery & operations parameters.
- Preferred:
- Business domain understanding.
- Understanding of industry and competitive landscape.
Experience
- Must Have:
- Experience managing multiple project modules as a project lead.
- Applying tools for effort, cost, schedule and quality.
- Handling teams.
- Worked on proposals involving relevant areas of the project.
- Process documentation for L1, L2, L3 & L4 processes.
- Minimum 6 + years of relevant experience, with at least 18 months in the role of a lead.
- Preferred:
- Managed projects of reasonable size and complexity as a Project Manager or Lead.
Behavioral Skills & Attributes
- Problem Solving & Decision Making
- Managing Complexity
- Execution Excellence
- Stakeholder Management
- Client Centricity
- Effective Communication
- Nurturing People
Experience: 8‑10 Years
We are a modern digital‑transformations partner committed to reinvention. We want people inspired by reinvention to design their own career pathways and impact our evolving business and industry.
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Project Management and Information Technology
Industries
IT Services and IT Consulting