Platinum Relationship Manager- Business Banking - PAN India

Mintskill HR Solutions LLP; India; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Mintskill HR Solutions LLP in India is seeking a Platinum Relationship Manager- Business Banking to drive PAN India high net worth client relationships across liabilities and commercial assets.

You will cross-sell bank products, ensure high-quality service, and align with bank policy. The role requires a proactive, energetic individual with a customer-centric approach to expand the banking relationship.

Qualifications

• Developing and maintaining banking relationships with a select group of high net worth customers.
• Strong understanding of Trade, Forex, CA and Working Capital facilities.
• Understanding of Commercial Assets like CC, OD, TL, Export Finance.

Responsibilities

• Develops new and expands existing High Net worth Customer relationships for liabilities and commercial assets.
• Ensures high levels of customer service orientation and application of bank policy.
• Cross sells existing bank products to customers.
• Informs customers of new products or product enhancements to further expand the banking relationship.
• Plans and conducts special sales initiatives and events for prospective and existing clients.
• Coordinates with other group companies to provide seamless access to other products.
• Maintains complete relationship record for assigned customer accounts.
• Tracks customer complaints/queries and turnaround times for customer satisfaction.

Skills

Relationship management

Customer service

Sales

Go-getter

Job description

Platinum Relationship Manager- Business Banking - PAN India

• Develops new and expands existing High Net worth Customer relationships for liabilities and commercial assets.
• Ensures high levels of customer service orientation and application of bank policy.
• Cross sells existing bank products to customers.
• Informs customers of new products or product enhancements to further expand the banking relationship.
• Plans and conducts special sales initiatives and events for prospective and existing clients.
• Coordinates with other group companies to provide seamless access to other products.
• Maintains complete relationship record for assigned customer accounts.
• Tracks customer complaints/queries and turnaround times for customer satisfaction.
  

Requirements

• Developing and maintaining banking relationships with a select group of high net worth customers through individualized customer service.
  
• Very good understanding of Trade and Forex & CA & Working Capital.
  
• Very good understanding of Commercial Assets like CC, OD, TL, Export Finance, etc
  
• Understanding of MF and Insurance an added advantage Customer orientation,
  
• High energy and drive.
  
• Go Getter attitude.
  
• Self motivated with a passion to achieve.