Platform RE Engineer - Apigee

The Hartford; Hyderabad; On-site; INR 4,000,000 - 7,000,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Learning opportunities

Job summary

The Hartford is seeking a Senior Cloud Reliability Engineer to join our Cloud Services team in Hyderabad. You will design, operate, and scale our multi-cloud platforms (AWS & GCP) to keep 200+ cloud services secure, resilient and cost-efficient.

Collaborating with global engineering, security, and infrastructure teams, you will drive reliability standards, automation, and governance while contributing to platform strategy and incident response.

Qualifications

• Experience across multiple public cloud providers and large-scale automated environments.
• Experience with API hosting platforms (Apigee, AWS API Gateway).
• Proficiency in cloud-native tech like Kubernetes and containers.
• Strong knowledge of performance and observability tools (Dynatrace, Splunk, CloudWatch, CloudTrail).
• Solid CI/CD, release automation, and DevOps tooling understanding.
• Excellent communication, stakeholder management and problem-solving skills.
• Knowledge of networking, API security, and Zero Trust principles.
• Experience in incident command during major incidents.
• Familiar with Agile principles and cloud product management.
• Automation experience with Ansible and Terraform.
• Strong analytical and critical thinking abilities.

Responsibilities

• Develop and operate 200+ IT services across the cloud transformation landscape.
• Drive adoption of enterprise solutions like Cyber Protection, Disaster Recovery, and security enhancements.
• Improve automation of SaaS delivery for efficiency and simplicity.
• Create operational docs and support specs for IT users.
• Provide operational metrics insights across the cloud environment.
• Consult with customers on requirements, design questions, and configurations.
• Deliver tooling for cloud compliance, metrics, reporting, and cost management roadmap.
• Participate in incident resolution and change implementation, including outside hours if needed.
• Collaborate with security, engineering and infrastructure teams for reliability governance.

Skills

Public cloud

Kubernetes

API management

Observability tools

CI/CD

DevOps tooling

Networking fundamentals

Zero Trust

Incident management

Automation tools

Communication skills

Tools

Dynatrace

Splunk

CloudWatch

CloudTrail

Ansible

Terraform

Docker

Apigee

AWS API Gateway

Job description

IND Senior Staff Reliability Engineer - GCC019

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.

Position Overview

The Cloud Services team is seeking a Senior Cloud Reliability Engineer to help design, operate, and continuously improve Cloud API Hosting Platforms a large-scale, multi-cloud platform environment (AWS & GCP skills preferred).

This team is responsible for the engineering, reliability, and governance of 200+ cloud services supporting critical business workloads. The role blends hands-on technical delivery with platform strategy, reliability standards, and automation at scale.

You will work closely with global engineering, security, and infrastructure teams, including senior leadership, to ensure Cloud API Hosting Platforms are secure, resilient, observable, and cost-effective.

Key Responsibilities

• Assists in the development, maintenance and operations of IT services across 200+ infra services across our Cloud transformation landscape.
• Develop solutions and drive adoption of enterprise solutions such as Cyber Protection, Disaster Recovery, and Security enhancements, across Line of business teams.
• Drive improvement, through automation, of software delivered as a service from an efficiency and simplicity perspective.
• Provide clear operational documents and construction/support specifications to IT userbase.
• Provide insight into operational Metrics across the entire Cloud Environment.
• Consult with customers on any new requirements, design questions or functionality configurations for environments on and off premise
• Deliver the tooling and capabilities needed to enable cloud compliance, metrics, reporting and cost management roadmap and strategy.
• Participate in incident resolution and change implementation as necessary. This may occasionally include support during non standard hours.

Required Skills & Experience :

• Expert cloud engineering mindset with cloud experience across public cloud providers and the technologies most frequently used in engineering and managing highly reliable and automated technology environments.

• Expert experience with API management or hosting platforms (Apigee, AWS API Gateway)

• Expertise with cloud-native technologies (Kubernetes, containers, distributed systems).

• Expert knowledge of performance and observability tools such as Dynatrace, Splunk, CloudWatch, Cloud Trail, and related tools.

• Expert understanding of CI/CD, release automation, and DevOps tooling.

• Excellent communication, stakeholder management, and problem solving skills.

• Knowledge of networking fundamentals, API security, and Zero Trust principles.

• Experience with incident command roles in major incident processes.

• Intermediate knowledge and experience with cloud product management, cloud engineering, and Agile principles.

• Intermediate Experience with automation tools such as Ansible and Terraform

• Exceptional critical thinking and problem-solving skills.

Nice to Have

• Intermediate knowledge of Ansible.
• Familiarity with Google Cloud Platform is also a plus.

What We Offer

• Collaborative work environment with global teams.
• Competitive compensation and comprehensive benefits.
• Continuous learning and growth opportunities in geospatial and risk analytics technologies.

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