Plant In - Charge Quality

Aditya Birla Group; Thane; On-site; INR 550,000 - 850,000; Full time

Job summary

Aditya Birla Group seeks an Officer in the Cement division to oversee quality assurance and quality control for concrete products, promote VAC, and optimize mix designs. The role emphasizes delivering high-quality service in a competitive RMC market and driving efficient plant performance.

The incumbent will conduct product demos, address customer feedback, and provide detailed mix design calculations and material analyses on demand, ensuring customer satisfaction and product reliability.

Qualifications

• Quality assurance and quality control of concrete products.

Responsibilities

• Demos for VAC products to clients to explain functionality.
• Resolve day-to-day customer grievances related to cracks, workability, slump control, pumping issues, cube failures, etc.
• Provide mix design calculations and material analysis when required.

Skills

Quality assurance

Quality control

Mix design

Product demos

Customer feedback handling

Customer management

Job description

At the Aditya Birla Group, our Corporate Vision is aligned and intricately woven with our People Vision.

Designation : Officer

Organization : Cement

Job Description:

Job Purpose

To ensure quality assurance and quality control systems of concrete products. Promotion of VAC and optimization of mixes.

The RMC Industry is highly fragmented and very competitive. As a major RMC player we face competition from other organized players and local players which makes superior service delivery along with quality products important for good margins. There is huge growth in infrastructure which opens up opportunities for setting up commercial and dedicated plants. The plant and its resources need to be cost effective with focus on maximizing capacity utilization. This makes it imperative for each plant to be efficient and profitable. The plant employees need to be focused and deliver high performance in each of their KRAs and accountabilities.

Key Result Areas

KRA (Accountabilities) (Max 1325 Characters)

Supporting Actions (Max 1325 Characters)

KRA1 Business Development Conducting demos for VAC products to clients to help them understand their functionality

KRA2 Customer Feedback Resolve day to day customer grievances related to cracks, workability, slump control, pumping issues cube failures etc. and take corrective and preventive actions based on site feedback
Visit customer/ site periodically to gather feedback and identify areas of concern

KRA3 Customer Management Provide detailed mix design calculation, physical and chemical analysis of raw material to customer as and when required

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