Pharmacy Trainee

Apollo Pharmacy; Sivasagar; On-site; INR 150,000 - 230,000; Full time

Benefits offered by this job

Competitive pay

Job summary

Apollo Pharmacy in Assam is hiring a Pharmacy Trainee to support dispensing medicines under supervision, assist with stock, and ensure accurate billing and patient counseling.

The role covers stock checks, cold chain storage, inventory management, customer service, home delivery follow-up, and handling inbound calls for drug information and queries, with emphasis on accuracy and service.

Qualifications

• Assist the Pharmacist in dispensing medicines according to prescriptions.
• Stock checking and procurement to ensure 100% prescription fulfillment.
• Customer counseling and education on medicines.

Responsibilities

• Assist the Pharmacist in dispensing drugs according to prescriptions.
• Arrange in-house substitutions when medicines are unavailable to fulfill 100% prescriptions.
• Cross-check issued medicines with the bill for patient details, items, quantity, expiry.
• Check stock availability and raise indent for stock when needed.
• Counsel patients/customers on health and medicine reactions; support home delivery.
• Handle inbound drug information calls and patient queries; support billing when required.
• Ensure stock tallies by category and maintain shift handover procedures.
• Focus on sales targets and perform duties as assigned by the in-charge.

Job description

Role

PHARMACY TRAINEE

Responsibilities

• Assist the Pharmacist in dispensing drugs according to a prescription issued by the doctor.
• In case the prescribed medicines are not available, arrange the same from the in-house pharmacies for the honor of 100% prescription.
• Substitution of medicines is to be consulted with the doctor
• Cross check the issuing medicines with the bill concerning patient name, items name, quantity, expiry and acknowledge the bill
• Checking out the availability of stock in the pharmacy and based on the availability of stock-raising the indent for the stock
• Customer Service To counsel the patients /customers on health, the reaction of medicines
• To maintain good relations with customers/doctorsTo maintain the free home delivery register and follow-up the medicines deliveries to the customers in time
• Handle all the inbound calls primarily focusing on drug information, patient counseling/education, and free home delivery orders.
• Also, handle patient queries and issues concerning drug therapy and drug information
• Handle cash in billing counter as and when required
• Cold Chain Management Storing the drugs under proper conditions of refrigeration and security
• To prepare bills in computer and collect the cash
• Check quantity, MRP, batch number, and date of expiry of the received items from stores before entering into computer
• Inventory Management & Sales To enter stocks in computer and take the printout of receipt from stores (RS) for cross-checking with items issues list from stores based on the stock availability
• If necessary importing/exporting the stock from nearby pharmacies through BT (Branch Transfers)
• If a stock is not available at near pharmacies, directly communicating with DC – in charge and visiting the DC and collecting the necessary stock with the period based on the emergency
• To maintain the record for no stock items and follow-up the same
• Ensure that 100% physical stock is tallied according to category (Tablets, Syrups, Injections, Fluids, Ointments, Liquids, Capsules, Powders, Drops, Surgicals, and Miscellaneous) twice a week.
• Daily rack wise verification of fast-moving items
• Ensure shift hand-over and take-over is given before leaving the work area
• Focus on sales and strive to attain the target of the pharmacy
• Perform any other job assigned by the in-charge as per exigencies of work

Compensation & Benefits

• This job is on company rolls offering competitive pay, benefits and attractive incentives.