Personal Banker-Inbound_BRANCH BANKING_0466_5958_1001665

Kotak Mahindra Bank; Dewas; Sur place; INR 250 000 - 390 000; Plein temps

Résumé du poste

Kotak Mahindra Bank is seeking a detail-oriented Personal Banker - Inbound to join our Branch Banking team. The role focuses on handling day-to-day cash and non-cash transactions while delivering a seamless customer experience.

You will be the face of the bank, address customer needs, promote banking services, and ensure accuracy and efficiency in operations. Strong communication and responsibility are essential to foster trust and loyalty.

Responsabilités

• Manage cash and non-cash transactions accurately.
• Handle customer requests related to cash withdrawals, deposits, demand drafts, and cheque processing.
• Provide general banking information and resolve customer queries promptly.
• Maintain high standards of speed and accuracy in all transactional processes.
• Identify and promote cross-selling opportunities for other banking products and services.
• Ensure a positive and professional customer experience to foster loyalty and referrals.

Description du poste

Job Description:

We are looking for a detail-oriented and customer-focused Personal Banker - Inbound to join our Branch Banking team. The ideal candidate will be responsible for handling day-to-day cash and non-cash transactions while ensuring a seamless and high-quality customer experience. This role demands a strong sense of responsibility, excellent communication skills, and a keen eye for detail. As a Personal Banker - Inbound, you will be the face of the bank, addressing customer needs, promoting banking services, and ensuring operational accuracy and efficiency.

Responsibilities

1. Manage cash and non-cash transactions efficiently and accurately.
2. Handle customer requests related to cash withdrawals, deposits, demand drafts, and cheque processing.
3. Provide general banking information and resolve customer queries promptly.
4. Maintain high standards of speed and accuracy in all transactional processes.
5. Identify and promote cross-selling opportunities for other banking products and services.
6. Ensure a positive and professional customer experience to foster loyalty and referrals.