Personal Banker-Inbound_BRANCH BANKING_0466_4105_1016297

Kotak Mahindra Bank; Hoshiarpur; Vor Ort; INR 180.000 - 300.000; Vollzeit

Zusammenfassung

Kotak Mahindra Bank is seeking a detail-oriented Personal Banker - Inbound to join our Branch Banking team in India. You will handle day-to-day cash and non-cash transactions while ensuring a seamless and high-quality customer experience.

The role requires strong communication, attention to detail, and the ability to identify cross-selling opportunities for banking products, contributing to operational accuracy and efficiency.

Aufgaben

• Manage cash and non-cash transactions efficiently and accurately.
• Handle customer requests related to cash withdrawals, deposits, demand drafts, and cheque processing.
• Provide general banking information and resolve customer queries promptly.
• Maintain high standards of speed and accuracy in all transactional processes.
• Identify and promote cross-selling opportunities for other banking products and services.
• Ensure a positive and professional customer experience to foster loyalty and referrals.

Jobbeschreibung

Job Description:

We are looking for a detail-oriented and customer-focused Personal Banker - Inbound to join our Branch Banking team. The ideal candidate will be responsible for handling day-to-day cash and non-cash transactions while ensuring a seamless and high-quality customer experience. This role demands a strong sense of responsibility, excellent communication skills, and a keen eye for detail. As a Personal Banker - Inbound, you will be the face of the bank, addressing customer needs, promoting banking services, and ensuring operational accuracy and efficiency.

Responsibilities

1. Manage cash and non-cash transactions efficiently and accurately.
2. Handle customer requests related to cash withdrawals, deposits, demand drafts, and cheque processing.
3. Provide general banking information and resolve customer queries promptly.
4. Maintain high standards of speed and accuracy in all transactional processes.
5. Identify and promote cross-selling opportunities for other banking products and services.
6. Ensure a positive and professional customer experience to foster loyalty and referrals.