Personal Banker-Inbound_BRANCH BANKING_0466_3651_1018744

Kotak Mahindra Bank; Udaipur District; Vor Ort; INR 250.000 - 350.000; Vollzeit

Zusammenfassung

Kotak Mahindra Bank invites a detail-oriented Personal Banker - Inbound to join our Branch Banking team. You will handle day-to-day cash and non-cash transactions while delivering a seamless customer experience and promoting banking services.

The role requires clear communication, accuracy, and a customer-first approach as you address inquiries, resolve issues, and support cross-selling opportunities within branch operations.

Aufgaben

• Manage cash and non-cash transactions efficiently and accurately.
• Handle customer requests related to cash withdrawals, deposits, demand drafts, and cheque processing.
• Provide general banking information and resolve customer queries promptly.
• Maintain high standards of speed and accuracy in all transactional processes.
• Identify and promote cross-selling opportunities for other banking products and services.
• Ensure a positive and professional customer experience to foster loyalty and referrals.

Jobbeschreibung

Job Description:

We are looking for a detail-oriented and customer-focused Personal Banker - Inbound to join our Branch Banking team. The ideal candidate will be responsible for handling day-to-day cash and non-cash transactions while ensuring a seamless and high-quality customer experience. This role demands a strong sense of responsibility, excellent communication skills, and a keen eye for detail. As a Personal Banker - Inbound, you will be the face of the bank, addressing customer needs, promoting banking services, and ensuring operational accuracy and efficiency.

Responsibilities

1. Manage cash and non-cash transactions efficiently and accurately.
2. Handle customer requests related to cash withdrawals, deposits, demand drafts, and cheque processing.
3. Provide general banking information and resolve customer queries promptly.
4. Maintain high standards of speed and accuracy in all transactional processes.
5. Identify and promote cross-selling opportunities for other banking products and services.
6. Ensure a positive and professional customer experience to foster loyalty and referrals.