Personal Banker - Inbound Branch Banking

Kotak Securities Limited; Bhubaneshwar; On-site; INR 240,000 - 420,000; Full time

Job summary

Kotak Securities Limited in Bhubaneswar, Odisha is hiring a Personal Banker to assist customers with their banking needs at the branch and provide tailored financial guidance. The role emphasizes delivering high-quality service to walk-in customers, handling inquiries, and promoting retail banking products.

Strong interpersonal skills and a customer-centric approach are essential for success in this branch-focused position.

Qualifications

• Experience in banking or customer service preferred.
• Good interpersonal skills and knowledge of banking products and services.
• Experience handling inbound customer queries at a branch could be beneficial.

Responsibilities

• Handle customer banking needs at the branch.
• Provide financial advice to customers.
• Manage inbound queries at the branch and ensure quality service.

Job description

• The role is for a Personal Banker focused on inbound branch banking services.
• The position is located in Bhubaneswar, Odisha.
• The candidate will be responsible for handling customer banking needs, providing financial advice, and managing inbound queries at the branch.
• This role requires good interpersonal skills and knowledge of banking products and services.
• The job involves direct interaction with customers visiting the branch, ensuring quality service and customer satisfaction.
• Experience requirements are not specified, but the role typically suits candidates with prior banking or customer service experience.
• No specific skills, languages, or educational qualifications are mentioned in the description.
• The job is aligned with retail banking services within the financial sector.