People Operations Intern (12 Month Fixed-Term)

Wise; Telangana; On-site; INR 450,000 - 550,000; Full time

Benefits offered by this job

Annual leave 24 days

Casual leave 12 days

Public holidays 9 days

Social activities

Job summary

Wise is hiring an Onboarding Support role in India (Telangana) to assist new joiners and employees with a smooth Wiser journey. You will coordinate onboarding plans, support relocations, and work with the People team to ensure seamless experience.

This 12-month fixed-term contract involves managing tickets, documenting processes, and helping automate repetitive tasks using Workday and Confluence. A global mindset and collaboration are essential.

Qualifications

• Empathetic, proactive communication to deliver a seamless experience for joiners and staff.
• Comfortable learning HR systems (Workday) and documentation tools (Confluence).
• Interest in automation, templates, or AI to streamline repetitive work.
• Attention to detail in contracts, payroll data and compliance documents.

Responsibilities

• Coordinate onboarding plans with hiring leads and support relocation processes.
• Assist the People team’s ticketing desk with queries in a customer-centric manner.
• Maintain onboarding/offboarding steps with Workplace, User Technology and People Services teams.
• Create and maintain SOPs, checklists, and templates for recurring processes.

Skills

Customer-centric

Problem solving

Process & Tech Savvy

Detail-oriented

Adaptability

Education

Bachelor’s or Master’s degree in HR/Business Admin/Related fields

Tools

Workday

Confluence

Ticketing systems

Job description

Company Description

Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world’s money.
For everyone, everywhere.

More about our mission and what we offer.

Job Description

Onboarding support

• Support the administrative process of onboarding new joiners, helping ensure the Wiser journey is as smooth as possible with everyone involved kept in the loop

• Coordinate adaptable onboarding plans in partnership with hiring Leads, and support future changes that align to Wise’s way of working

• Support the relocation process for new joiners, helping ensure logistics and documentation requirements are handled smoothly

• Participate with other members of our wider People team in facilitating new joiner engagement & networking

• Support running local onboarding sessions, sharing relevant new joiner information for that first week (e.g. joiners, benefits, etc)

Wiser support

• Support the People team’s ticketing desk with a one-team mentality by responding to queries in an efficient and customer-centric way

• Provide first-line guidance to Wisers on leave policies, supporting a strong end-to-end experience

• Support internal transfers and relocation requests, ensuring onboarding and offboarding actions are completed

• Support processing Workday actions in relation to the Wiser lifecycle

• Help ensure operational onboarding and offboarding steps are completed, working closely with Workplace, User Technology and People Services teams to keep processes running smoothly

• Maintain team content on Confluence, ensuring information to Wisers is transparent, convenient, easy to remember and updated, thinking globally as well as locally for process efficiency, alignment and speed

• Support the Payroll team with documentation and/or information needed to process changes (joiners, benefits, leavers, etc)

• Produce standard employment documentation (e.g. reference letters, contract changes, etc) with support and guidance from the team

Research, process enhancement & documentation

• Conduct research and gather feedback from stakeholders (e.g. new joiners, hiring leads, People team) to identify friction points and improvement opportunities across the Wiser lifecycle

• Support process enhancement work by mapping current workflows, proposing improvements, and helping implement updates to improve clarity, speed and consistency

• Create and maintain clear documentation (SOPs, checklists, templates) for recurring processes and knowledge sharing

• Track and report basic operational metrics (e.g. ticket themes, onboarding volumes, turnaround times) to support continuous improvement

Innovation + automation

• Identify opportunities to streamline repetitive tasks through automation (e.g. templates, workflows, Workday/Confluence enablement, ticketing macros), partnering with the team to test and roll out improvements

• Support standardisation of forms, communication and trackers to reduce manual work and improve the Wiser experience

• Contribute ideas for improving tooling, self-serve guidance and ways of working across the People operations journey

Note: This is a 12-month fixed-term contract with the potential for extension or conversion into a permanent role based on individual performance, business needs, and headcount availability.

Qualifications

Education & Graduation

• Graduation Year: Recent graduates from the 2025 or 2026 batch.
• Degree Backgrounds: Bachelor’s or Master’s degree in (but not limited to): Human Resources Management / Business Administration (BBA, MBA, BMS) Social Sciences / Psychology / Organisational Behaviour/ English Literature / History / Commerce / Information Technology (or related fields with a strong passion for People Operations and HR Tech)

Key Skills & Attributes

• Customer-Centric and Problem-solving Mindset: Empathetic, approachable, and proactive communication skills to deliver a seamless experience for new joiners and existing employees
• Process & Tech Savvy: Comfortable learning HR systems (like Workday), documentation tools (like Confluence), and ticketing systems; an interest in using basic automation, templates, or AI tools to streamline repetitive work is a huge plus.
• Detail & Organisation: Strong organisational skills with keen attention to detail when handling employment contracts, payroll support data, and compliance documents.
• Adaptability & Collaboration: Thrives in a fast-paced, global environment with a strong "one-team" collaborative spirit.

Additional Information

Benefits

• Salary: INR ~500,000 INR/year, prorated as per the contractual agreement
• Transport to nodal points + Meals (Monday Breakfast, Wednesday Lunch & Friday Snacks)
• Annual Leave (Vacation): 24 days/year (pro-rated)
• Casual Leave: 12 days/year (pro-rated)
• Public Holidays: 9 days
• Fun office with social activities & embrace global connection during Mission Days
• Be part of a global team with a global mindset
• Participating in our Annual Mission days

For everyone, everywhere. We're people building money without borders - without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

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