Paytm – Manager – Internal Audit Paytm Payment Gateway

The Corporate Institute; India; On-site; INR 1,800,000 - 3,000,000; Full time

Job summary

Paytm is seeking a Manager in Internal Audit to partner with the business and design audit frameworks for complex ecosystems like payments and digital services. You will lead teams, interface with Senior Leadership, and drive risk-based audits across multiple functions.

The role demands 6–9 years in Internal Audit, with CA/MBA and knowledge of RBI/NPCI guidelines. Proficiency in Excel, PowerPoint, SAP, and data analytics tools is essential.

Qualifications

• CA or MBA required; CIA/CISA adds advantage.
• 6–9 years of Internal Audit experience, preferably Big 4 or Fintech/Banking/NBFC.
• Deep understanding of RBI, NPCI guidelines and digital payment workflows.
• Advanced MS Excel, PowerPoint; familiarity with SAP.

Responsibilities

• Audit Strategy: Develop and execute an annual risk-based audit plan focusing on high-growth business units.
• Stakeholder Management: Primary contact for Department Heads, explaining risk implications and remediation plans.
• Process Engineering: Evaluate internal controls (ICFR) and suggest automation for continuous monitoring.
• Team Leadership: Supervise 23 Assistant Managers/Associates; ensure quality documentation and timely delivery.
• Special Investigations: Lead/ad-hoc investigations or fraud risk assessments as required.
• Execution: Conduct end-to-end audits of Operations, HR, Finance, or Tech under guidance.
• Fieldwork: Perform walkthroughs, ToE, and document findings with clear cause-effect analysis.
• Cross-Functional Collaboration: Partner with teams to assess processes and controls.
• Reporting: Present audit reports with actionable recommendations to senior management.
• Follow-ups: Track implementation of prior audit recommendations.

Skills

Internal Audit

Data analytics

MS Excel Advanced

PowerPoint

SQL/PowerBI

SAP familiarity

Education

CA / MBA

CIA / CISA (advantage)

Tools

SAP

PowerBI

ACL

SQL

Job description

About the job:

About Team:

The Internal Audit team at Paytm comprises seasoned professionals with diverse skill sets and experience across different verticals like process audits, technology audits and forensics.

The team focuses on implementing the approved audit plan, ensuring delivery of qualitative audits and conducting internal / special reviews while leveraging technology & data analytics and gauging key risks across business processes.

Role Overview:

As a Manager, you will be a strategic partner to the business. You wont just be “checking boxes”; youll be designing the audit framework for complex ecosystems like UPI, Wallet, and Lending. You will lead teams and interface directly with Senior Leadership.

Key Responsibilities:

• Audit Strategy: Develop and execute an annual risk-based audit plan focusing on high-growth business units.
• Stakeholder Management: Act as the primary point of contact for Department Heads, explaining risk implications and negotiating remediation plans.
• Process Engineering: Evaluate the effectiveness of internal controls (ICFR) and suggest automation to move from manual testing to continuous monitoring.
• Team Leadership: Supervise 23 Assistant Managers/Associates, ensuring high-quality documentation and timely delivery.
• Special Investigations: Lead / perform ad-hoc investigations or fraud risk assessments as required.
• Execution: Conduct end-to-end audits of various functions (Operations, HR, Finance, or Tech) under the guidance of the Manager.
• Fieldwork: Perform walkthroughs, test of effectiveness (ToE), and document audit findings with clear “Cause and Effect” analysis.
• Cross-Functional Collaboration: Partner with cross-functional teams to gain deep insights into critical business processes, identify risks, and evaluate the adequacy of internal controls.
• Reporting: Prepare and present clear, concise audit reports to senior management and stakeholders, providing actionable recommendations to enhance controls and mitigate risks.
• Follow-ups: Track the implementation of previous audit recommendations to ensure business units are actually improving.

Qualifications & Skills:

• Experience: 6-9 years in Internal Audit, preferably from a Big 4 and / or Fintech / Banking / NBFC environment.
• Education: Chartered Accountant (CA) / MBA. Certifications like CIA, CISA will be an added advantage.
• Technical Edge: Deep understanding of RBI, NPCI guidelines, and digital payment workflows. Strong understanding of internal audit frameworks and risk assessment.
• Proficiency in MS Excel (Advanced), Powerpoint and familiarity with SAP.
• Data Analytics: Use tools like SQL, ACL, or PowerBI to pull and analyze large datasets to identify anomalies (moving away from sample-based testing). This will be an added advantage.

Soft Skills:

• Exceptional attention to detail and a high degree of accuracy.
• Excellent communication skills to effectively present complex findings to a non-technical audience.
• Strong problem-solving abilities and the capacity to work both independently and collaboratively.
• Ability to manage multiple priorities effectively and deliver high-quality results in fast-paced, high-pressure environments.