Paytm - Director - Product Management

Paytm; Dadri; On-site; INR 4,500,000 - 7,000,000; Full time

Job summary

Paytm is seeking a Senior Product Manager in India to lead AI-driven product strategy and end-to-end lifecycle across high-volume fintech platforms. You will work with design, engineering, analytics, and business teams to deliver scalable experiences that meet user needs and business goals.

The role emphasizes data-driven decision making, cross-functional leadership, and delivering customer-centric AI solutions to improve usability and impact at scale.

Qualifications

• 8–12 years of product management experience in consumer tech or fintech.
• Proven ability to build and scale 0→1 and 10→100 products.
• Analytical rigor with data-driven decision making.
• Experience with AI and agentic workflows is a plus.

Responsibilities

• Collaborate with design, engineering, analytics, and business teams to build scalable product experiences.
• Define end-to-end product lifecycle and integrate AI to resolve customer problems.
• Scope solutions with engineering and ensure high-quality execution.
• Support launches, adoption, and post-launch optimization.
• Synthesize feedback to refine product direction.
• Ensure usability, security, and brand standards.

Skills

Product management

Analytical skills

AI experience

Cross-functional collaboration

Job description

About Paytm :

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytms mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.

Key Responsibilities :

• Work closely with design, engineering, analytics, and business teams to build intuitive, reliable, and scalable product experiences used by millions ruthlessly in a high-volume environment, balancing user needs, business impact, and tech
• AI-Driven Hybrid Strategy :
  • i. Define and own the end-to-end product lifecycle, creating a seamless blend of traditional funnel building and optimization with cutting-edge AI to ensure the timely and effective resolution of customer problems.
  • ii. Execution & Scaling : Collaborate closely with the engineering team to scope, prioritize, and deploy AI solutions across all relevant product touchpoints
  • iii. User-Centric Insight : Develop a deep understanding of user behavior to pinpoint friction points. Translate these insights into precise requirements and user stories for both interface design and the underlying AI logic.
• Work closely with engineering teams to scope solutions, manage trade-offs, and ensure high-quality execution, including performance, reliability, and scalability.
• Collaborate with go-to-market, operations, and customer-facing teams to support launches, adoption, and post-launch optimization.
• Gather and synthesize feedback from customers, internal teams, and market signals to continuously refine product direction.
• Ensure products meet usability, compliance, security, and brand standards.
• Apply structured and first-principles thinking to challenge assumptions, simplify complexity, and identify better ways to solve user problems.
• Communicate product vision, progress, and outcomes clearly to cross-functional teams and leadership.

Required Qualifications :

• 8 - 12 years of product management experience, ideally in consumer tech, fintech, or large-scale organizations
• Proven ability to build and scale 0->1 and 10->100 products in fast-paced organizations
• Analytical Rigor : Demonstrated proficiency in leveraging quantitative data to inform and drive product decisions
• Passion for building for the next 500 million users - prior experience in BBPS, Telcos is a plus
• AI Specialization : Hands-on experience with AI and Agentic workflows preferred
• Operational Excellence : Strong ability to effectively prioritize and manage multiple initiatives within a fast-paced, high-growth environment.

Why join us

A collaborative output driven program that brings cohesiveness across businesses through technology Improve the average revenue per use by increasing the cross-sell opportunities A solid 360 feedback from your peer teams on your support of their goals Respect, that is earned, not demanded from your peers and manager

Compensation :

If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 17 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants and we are committed to it. Indias largest digital lending story is brewing here. Its your opportunity to be a part of the story! .