Payroll Manager

Capgemini; Chennai; On-site; INR 4,500,000 - 6,500,000; Full time

Job summary

Capgemini in Chennai, India is seeking an experienced payroll leader to drive end-to-end US & Canada payroll operations, governance, and client engagement. You will ensure payroll accuracy, regulatory compliance, and superior employee experience across global clients.

The role requires 15+ years in US Payroll Operations, deep knowledge of US payroll laws, and hands-on experience with ADP or equivalent systems.

Qualifications

• 15+ years of experience in US Payroll Operations.
• Mandatory experience in Staffing Industry, Workforce Solutions, MSP, RPO, or Interim Workforce Management environments.
• Strong expertise in US & Canada Payroll Operations Leadership & Compliance.
• Knowledge of US federal, state, and local payroll laws and regulations.
• Experience with payroll systems (e.g., ADP).
• Strong governance, controls, compliance, and audit knowledge.
• Experience managing payroll escalations and complex issues.
• Strong stakeholder and client relationship skills.
• Advanced analytical, reporting, and problem-solving capabilities.
• Advanced Excel and payroll reporting expertise.
• Experience leading payroll teams and mentoring professionals.
• Experience driving process improvement and automation.

Responsibilities

• Lead end-to-end US & Canada payroll operations, governance, and client engagement activities while ensuring payroll accuracy, compliance, operational excellence, and superior employee experience.
• Serve as the primary escalation point for payroll-related issues, drive stakeholder satisfaction, and support continuous improvement initiatives across payroll service delivery.

Skills

Payroll leadership

Stakeholder management

Analytical & reporting

Advanced Excel

Tools

ADP

Job description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations

Your Role

Lead end-to-end US & Canada payroll operations, governance, and client engagement activities while ensuring payroll accuracy, compliance, operational excellence, and superior employee experience. Serve as the primary escalation point for payroll-related issues, drive stakeholder satisfaction, and support continuous improvement initiatives across payroll service delivery.

Your Profile

• 15+ years of experience in US Payroll Operations.
• Mandatory experience in Staffing Industry, Workforce Solutions, MSP, RPO, or Interim Workforce Management environments.
• Strong expertise in US & Canada Payroll Operations Leadership & Compliance.
• Strong knowledge of US federal, state, and local payroll laws and regulations.
• Extensive experience with ADP or equivalent payroll systems.
• Strong understanding of payroll governance, controls, compliance, and audit requirements.
• Experience managing payroll escalations and complex payroll issues.
• Strong stakeholder management and client relationship management skills.
• Advanced analytical, reporting, and problem-solving capabilities.
• Advanced Excel and payroll reporting expertise.
• Experience leading payroll teams and mentoring payroll professionals.
• Experience driving process improvement and automation initiatives.

What You'll Love Working at Capgemini

• Lead high-impact payroll operations and client engagement initiatives.
• Partner with global stakeholders to deliver best-in-class payroll services.
• Drive operational excellence through automation, standardization, and continuous improvement.
• Influence strategic business outcomes through payroll governance and compliance leadership.
• Work in a collaborative, multicultural, and growth-oriented environment.
• Access continuous learning, leadership development, and career advancement opportunities.
• Be part of a team committed to delivering exceptional employee and client experiences.