Payroll - Manager

Vialto; Bengaluru; Hybrid; INR 800,000 - 1,200,000; Full time

Job summary

A global mobility firm in Bangalore is seeking an experienced professional to manage client relationships, ensure compliance with tax regulations, and conduct training sessions. This hybrid role requires a bachelor's degree and several years of experience in global mobility. Strong organizational skills and a customer service orientation are essential. The position involves generating management reports, addressing client issues, and supporting onboarding processes for new clients.

Qualifications

• Bachelor's degree or equivalent experience.
• A few years of experience in global mobility and payroll compliance.
• Strong organizational skills with attention to detail.

Responsibilities

• Conduct training sessions for clients.
• Address and resolve client issues promptly.
• Generate and deliver management reports.

Skills

Attention to detail

Customer service orientation

Problem-solving

Organizational skills

Communication

Education

Bachelor's degree or equivalent

Job description

Job Description

• Conduct training sessions and provide guidance to assist clients in effectively navigating systems and resolving issues.
• Ensure all client documentation adheres to current tax and mobility regulations, maintaining up-to-date records.
• Address and resolve client issues promptly, escalating complex cases as needed.
• Generate and deliver management reports to the Engagement team and other internal stakeholders.
• Oversee and maintain accurate financial reporting using technology platforms.
• Manage vendor invoices, including cash allocations, disbursements, billing, and reconciling complex backing sheets.
• Aid teams with onboarding new clients, including conducting AML checks, drafting proposals, and preparing engagement contracts.
• Work in collaboration with RandQ specialists on complex client cases.
• Organize VIP briefings and provide administrative support to account managers.
• Assist with UTR support, follow up on non-compliance for forms, and identify areas for process standardization.
• As your expertise develops, you will:
• Facilitate the training and skill enhancement of the wider team.
• Forge and nurture robust client relationships, serving as a reliable advisor.
• Understand client needs to deliver proactive solutions and informed recommendations.
• Identify and implement standardized approaches to enhance process efficiency and consistency.
• Drive efficiency both onshore and offshore through effective coordination.

Our Requirements

• Bachelor’s degree or equivalent experience.
• A few years of experience in the field of global mobility, with good understanding of global payroll compliance and tax concepts.
• Organizational skills with attention to detail, ideally with some experience managing or interpreting complex datasets.
• Customer service orientation, with a focus on problem‑solving and effective communication.
• Ability to adapt to shifting priorities in a dynamic work environment, with a proactive approach to problem‑solving.
• Eagerness to learn and grow within a collaborative team, with a positive attitude toward mentorship and development.

Additional Information

• This is a Hybrid position.
• Work Location – Bangalore.
• Employment Type: Regular, Full‑Time.

We are an equal opportunity employer that does not discriminate on the basis of any legally protected status.