Payment Support Specialist

Syneos Health, Inc.; Hyderabad; On-site; INR 300,000 - 540,000; Full time

Job summary

Syneos Health in Madhapur, Hyderabad is seeking a Payment Support Specialist 1 to review, validate and process site invoices within the IMS - Investigator Management solutions, ensuring alignment with study protocols and contracts.

You’ll work with EDC and CTMS systems, support budgets and payments, and collaborate with clinical operations and CRO partners. Any Graduate with a bachelor's degree and 1–2 years in Clinical Research/Operations preferred.

Qualifications

• Any Graduate with bachelor's degree
• 1-2 years of experience in the Clinical Research / Clinical Operations domain
• Hands-on experience with clinical systems and operational documentation

Responsibilities

• 1-2 years of experience in the Clinical Research / Clinical Operations domain.
• Review, validate, and approve site invoices and associated costs for payment processing, ensuring compliance with study protocols and contractual requirements.
• Hands-on experience with clinical systems such as EDC (Electronic Data Capture) and CTMS (Clinical Trial Management System).
• Clinical Validation role with a focus on operational and financial oversight.
• Good understanding of clinical trial budgets, site payments, and CRO (Contract Research Organization) operations.

Skills

Clinical Trials

CTAs

Project Coordination

Documentation Management

Stakeholder Communication

Quality Assurance

Compliance

Clinical Operations Support

Education

Any Graduate with bachelor's degree

Job description

Updated: Yesterday
Location: Madhapur, India
Job ID: 25111784

Syneos Health® is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress.

Our Clinical Solutions team members act with a drug development mindset, applying their years of experience and deep expertise to truly understand customer needs and represent those in the solutions we shape.

Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you’ll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to deliver – for one another, our customers, and, most importantly, for those in need.

Discover what your 25,000 future colleagues already know:

Why Syneos Health

• We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
• We are committed to building an inclusive culture – where you can authentically be yourself. Central to this is our purpose – Driven to Deliver – which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone’s life.
• We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress.

Job Responsibilities

IMS - Investigator Management solutions

Title: Payment Support Specialist 1

Job Role

• 1-2 years of experience in the Clinical Research / Clinical Operations domain.
• Review, validate, and approve site invoices and associated costs for payment processing, ensuring compliance with study protocols and contractual requirements.
• Hands-on experience with clinical systems such as EDC (Electronic Data Capture) and CTMS (Clinical Trial Management System).
• Clinical Validation role with a focus on operational and financial oversight.
• Good understanding of clinical trial budgets, site payments, and CRO (Contract Research Organization) operations.

Qualification / Education

Any Graduate with bachelor's degree

Key Skills

• Clinical Trials
• CTAs
• Project Coordination
• Documentation Management
• Stakeholder Communication
• Quality Assurance
• Compliance
• Clinical Operations Support

Primary Skills

• Strong Excel proficiency
• Reporting capabilities
• Accurate data entry
• Handling payment-related data
• Good communication skills

Get to know Syneos Health

Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.

No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health.

http://www.syneoshealth.com

Additional Information

Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. At times, we take into consideration transferrable skills from previous roles.

Discover what our 29,000 employees already know: work here matters everywhere. We work hard,and smart, all in the name of getting much-needed therapies to thosewho need them most. A career with Syneos Health means your everyday work improvespatients’ lives around the world. Selecting us as an employer secures a career inwhich you’re guaranteed to:

Syneos Health® (Nasdaq: SYNH) is a leading integrated biopharmaceutical solutionsorganization built to accelerate customer success. We translate unique clinical,medical affairs and commercial insights into outcomes to address modern marketrealities. Together we share insights, use the latest technologies and applyadvanced business practices to speed our customers’ delivery of importanttherapies to patients. We support a diverse, equitable and inclusive culture.

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Toll-Free: 866 462 7373

Syneos Health is an Equal Opportunity Employer. All qualified applicants will receiveconsideration for employment without regard to race, color, age, religion, marital status,ethnicity, national origin, sex, gender, gender identity, sexual orientation, protectedveteran status, disability or any other legally protected status and will not bediscriminated against. If you are an individual with a disability who requires reasonableaccommodation to complete any part of our application process, including the use of thiswebsite, please contact us at: Email: [e-mail] One of our staff members will workwith you to provide alternate means to submit your application.