Patterns LLC Looking for Technical Support Specialist at Vadodara, Gujarat

Patterns LLC; Vadodara; On-site; INR 4,50,000 - 6,75,000; Full time

Job summary

A technology solutions provider is seeking a full-time Technical Support Specialist based in Vadodara, Gujarat. The role involves providing remote support for US clients, installing and configuring hardware and software, and maintaining computer systems and networks. The ideal candidate will have technical support experience and strong troubleshooting skills. A supportive work environment with opportunities for growth and development is offered.

Benefits

Open-door policy

Great rewards and incentives

Training and development programs

Birthday and festival celebrations

Employee engagement activities

Qualifications

• 1 year of experience in technical support preferred.
• Good knowledge of computer hardware and software systems.
• Ability to troubleshoot hardware and software issues.

Responsibilities

• Install and configure computer hardware and software.
• Provide remote support to the US client.
• Monitor and maintain computer systems and networks.

Skills

Remote Support

Technical Support

Hardware Installation

Network Management

VPN & Proxy Servers

CCTV Configuration

Job description

Responsibilities and Duties

–Remote Support to US client

-Installing and configuring computer hardware, software, systems, networks, printers and scanners

-Laptop/Desktop maintenance

-Monitoring and maintaining computer systems and networks

-Responding in a timely manner to service issues and requests

-Providing technical support across the company (remote)

-Setting up accounts for new users

-Repairing and replacing equipment as necessary

-Testing new technology

-Monitoring and administrating network (Switches, Firewall, Routers, Wireless equipment) and server.

-Good Knowledge Backup types, configuration and Management.

-Ensure security and privacy of networks and computer systems

-Software Installation & Configuration

-CCTV configuration & monitoring,

-VPN & Proxy servers,

-VPS servers,

-IP Telephony knowledge

-Website Maintenance and Knowledge Helpful

-Servers Knowledge Helpful

-Required Experience, Skills and Qualifications

We Offer:

– Open-door policy work environment and cool & supportive managers.

– Great rewards, incentives, and bonus plans.

– On Time Salary

– Open platform discussion. – An organized and collaborative culture.

– Rapid growth opportunities

– Quick promotions

– A good work culture

– 10 Hours shift including 1-hour break

– Excellent Career Growth

– Excellent Training and Development

– Birthday & Festival Celebrations

– Employee Engagement activities

Job Type: Full-time

Salary: ₹18,000.00 – ₹30,000.00 per month

Benefits:

Day range:

Shift:

Ability to commute/relocate:

• Vadodara, Gujarat: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you comfortable to work in the night shift (US Shift)?

Education:

Experience:

• Technical support: 1 year (Preferred)

Language:

Speak with the employer
[phone]