Patch Management & support Engineer

Smart Ims; Mumbai; Presencial; INR 1.000.000 - 2.000.000; Jornada completa

Descripción de la vacante

Smart IMS Inc. is seeking an experienced PCC coordinator (Patch Mgmt & Support) for a banking domain role in Mumbai. The candidate will manage patching, oversight of Windows/Linux systems in large environments, and drive automation and process improvements.

Strong reporting and MS Office skills are required, with a focus on meeting SLAs and delivering reliable service. 5+ years of relevant experience is mandatory, and knowledge of BAC environment is desirable.

Formación

• Banking domain experience is mandatory.
• 5+ years of experience in patch management or related roles.
• Experience with patching and vulnerability management.
• Strong reporting and MS Office skills.
• Analytical and problem-solving abilities.
• Ability to work independently and in a team.
• Knowledge of BAC environment; Bladelogic/Tanium a plus.
• Scripting knowledge is advantageous.

Responsabilidades

• Oversee patch management and support coordination for banking environments.
• Administer Windows and/or Linux systems in large deployments.
• Generate reports and maintain high standards of Microsoft Office usage.
• Identify automation opportunities and improve tooling.
• Ensure customer SLAs are met with accuracy and speed.
• Collaborate with teams to implement system improvements.

Conocimientos

Banking domain experience

Windows administration

Linux administration

Vulnerability management

Scripting

Analytical thinking

Problem solving

Independent work

Team collaboration

Herramientas

Bladelogic

Tanium

Microsoft Office

Descripción del empleo

Banking domain experience is Mandatory

Experience-5 + years

PCC coordinator( Patch Mgmt & Support )

• Good experience in Windows and/or Linux systems administration with deployment experience in large environments is preferred
• Experience with Vulnerability Management patching
• Strong reporting and Microsoft Suite skills
• Strong analytical and problem-solving skills
• Ability to work independently and as part of a team
• Knowledge of BAC environment
• Knowledge of Bladelogic/Tanium a plus
• Experience working with system implementations following organizational processes
• Scripting knowledge a plus
• Look for Innovation and automation opportunities in the existing Tools and develop new methodologies.
• Focus on Customer/Clients- Demonstrates sense of urgency for meeting SLAs. Earns business partner loyalty through Customer Service attitude, efficiency & accuracy.
• Ability to take ownership of the assignments to ensure seamless service delivery