Partner Service Associate

Freight Commerce Solutions Private Limited; India; On-site; INR 450,000 - 650,000; Full time

Job summary

Freight Tiger is seeking a Partner Service Associate in India to drive new business opportunities, manage partner and customer relationships, and operate with a high-energy, proactive mindset.

The role emphasizes cross-cultural communication (English, Hindi, and local languages) and a focus on logistics and transportation management. A team-oriented, proactive professional will thrive in this environment.

Qualifications

• Passion for Logistics & Transportation Management with 2–5 years of experience.
• Background of sales and distribution format, preferably from logistics/courier industry; however, applicants from other sectors may apply.
• Self-motivated, driven, and able to work with ambiguity.
• Good communication skills with thorough knowledge of English, Hindi & other local languages will be a plus.
• Has a good track record of client relationship management and servicing across corporate, institutions and individuals.
• A team player with excellent interpersonal skills.

Responsibilities

• Prospecting opportunities and identifying new business leads (acquisition of transport partners & cargo owners).
• Objective and goal-driven with a proven track record of generating business and revenues directly.
• A go-getter with high energy and enthusiasm.
• Meet new customers regularly to open new opportunities.
• A good track record of client relationship management and servicing across various client types.

Skills

Sales experience

Client relationship management

Communication skills

Team player

Job description

Partner Service Associate

Our mission is to transform commerce through logistics.

Freight Tiger is India’s largest software-enabled neutral freight network today. We have built an intelligent operating system, on-ground expertise, and a digital platform that together enhance every step of the logistics process. With our help, customers in traditional industries move material to their customers with full visibility, predictability and speed, all at lower cost.

We do this through three products:

• Cloud-based TMS (Transportation Management Software) & Visibility platform.
• Freight Assignment platform to facilitate efficient freight procurement by Shippers via Logistics Service Providers.
• Marketplace platform designed to seamlessly align demand and supply of trucks pan-india.

We take pride in processing an impressive 4% of India’s total freight on our platform, serving a vast network of 400+ shippers, 1500+ logistics service providers (LSPs), across 90,000+ locations. Our exceptional clientele includes over 300 industry titans, among them Saint Gobain, Dalmia Group, JSW Steel, ITC, DHL, MRF, and Pernod Ricard.

We have tier-1 investors such as Lightspeed Venture Partners, Munjal Family Trust, Florintree Infra (founded by Former CEO of Blackstone Group India), and Aroa Ventures (Family office of Oyo founder). Moreover, we have notable individual investors, such as Founders of Transporeon - Peter Forster & Marc-Oliver Simon, CEO of Transplace Francis McGuigan, Hermann Ude - Chairman of Transporeon and former CEO of DHL Global Freight Forwarding.

The potential is huge.

Software-led approaches can be the lever to transform existing assets in the industry and supercharge them to work more efficiently for all stakeholders. Essentially, our logistics system can become like a bullet train and Freight Tiger is laying down the tracks. We do this without disintermediating anyone, allowing us to build trust & facilitate collaboration across the value chain.

With such incredible backing and expertise, the company is strategically positioned to lead India's efforts in reducing logistics costs to under 10% of GDP from over 14%. The possibilities are truly endless. www.freighttiger.com

Freight Tiger has built India’s largest unified freight network, which combines offline with digital to build a modern operating system for the logistics industry. This is revolutionary for a supply chain that is traditionally fragmented, offline, and time-intensive. As India aims to bring down logistics costs from over 14% to under 10% of GDP, Freight Tiger is positioned to be at the forefront of this ambitious endeavour.

Freight Tiger’s malleable software enables a collaborative freight network, creating value for every stakeholder in the supply chain, from large-scale producers to individual drivers. It is truly neutral, which is virtually unheard of in the logistics industry. This will give you the opportunity to apply your financial acumen to creating profitability while addressing the needs of a vast variety of customers being served by a layered and complex solution.

What we need from you: the ability to deal well with ambiguity, have foresight and think critically. If you’re resilient, love a challenge and have lots of drive, you’ll fit in well at Freight Tiger.

• Prospecting opportunities and identifying new business leads (acquisition of transport partners & cargo owners).
• Objective and goal-driven and have consistently generated business and revenues directly.
• A go-getter with high energy and enthusiasm.
• Meet new customers regularly to open new opportunities.
• A good track record of client relationship management and servicing.

• Passion for Logistics & Transportation Management with 2-5 years of experience.
• Background of sales and distribution format, preferably from the logistics/courier industry; however, applicants from other sectors, such as viz, telecom, banking, etc.
• Self-motivated individuals willing to take up challenges to make a difference.
• Good communication skills with thorough knowledge of English, Hindi & other local languages will be a plus.
• Has a good track record of the client relationship and servicing across corporate, institutions and individuals.
• A team player and excellent interpersonal skills.

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