PaloAltoNetwork Security Specialist

NTT DATA; Bengaluru; On-site; INR 12,00,000 - 15,00,000; Full time

Job summary

A leading technology services firm is seeking a PaloAlto Network Security Specialist to join their team in Bengaluru, India. The successful candidate will be responsible for maintaining firewall operations, troubleshooting network issues, and providing technical support for Palo Alto and Prisma solutions. The ideal candidate should have at least 8-9 years of networking experience, including 5 years with Palo Alto products. This position may involve remote work and managing high-severity incidents.

Qualifications

• Minimum 8-9 overall years experience in Networking.
• 5 years of experience with Palo Alto, NGFW, SASE.
• Excellent Time Management skills required.

Responsibilities

• Work on Requests, Changes, Incidents and Problem records.
• Implement Network Security solutions and provide operational support.
• Support Palo Alto, Prisma SASE solution.
• Provide technical escalation to L1 support engineers.
• Provide On-call support for high severity incidents.
• Detect security issues and manage problems until closure.
• Ensure that Service Level Agreements and operational standards are met.
• Perform system maintenance and maintain documentation.
• Provide resolution plans for device issues.
• Propose service and technical improvements.

Skills

Networking expertise

Palo Alto NGFW

Time Management

Job description

Job Description:

NTT DATA is seeking a PaloAlto Network Security Specialist to join our team in Bangalore, Karnātaka (IN-KA), India (IN). The Network Security advisor will engage in daily maintenance and operations of the Firewall, Prisma, Routing & Switching and AWS cloud Networking.

The successful candidate will be required to troubleshoot firewall and network traffic flows, as well as maintain accurate documentation of network and security products, support activities and processes. The candidate will also be required to work independently and remotely when troubleshooting and must have the ability to solve problems with minimal client input and ability to escalate when solution is not readily apparent.

Responsibilities:

• Work on Requests, Changes, Incidents and Problem records to support our customers’ network security environment.
• Implement Network Security solutions and provide operational support in a customer environment.
• Support Palo Alto, Prisma SASE solution.
• Provide technical escalation to L1 support engineers.
• Provide On-call support for high severity incidents in a 24x7 environment.
• Detect security issues, create customer tickets, and manage problems until closure.
• Ensure that Service Level Agreements and operational standards are met.
• Perform system maintenance, checkups and maintain current documentation.
• Provide resolution plans for device issues.
• Propose service, process, and technical improvements to management.

Requirements:

• Minimum 8-9 overall years experience in Networking
• 5 years of Palo Alto, NGFW, SASE
• Excellent Time Management skills required to properly manage operations duties and other tasks that will assist in the optimization of the firewall team.

About NTT DATA:

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success.

NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.