Packaged/SaaS Application Engineer

Accenture; Pune District; On-site; INR 700,000 - 1,000,000; Full time

Job summary

A global consulting firm is seeking a Packaged/SaaS Application Engineer to configure and support applications, ensuring system stability and performance. The role requires at least 3 years of experience with Salesforce CPQ and a strong understanding of application management. You will collaborate with teams to align solutions with business needs while addressing issues that may arise. This position offers an opportunity for continuous learning and growth within the field of application deployment and maintenance in Pune, India.

Qualifications

• Minimum 3 years of experience in Salesforce CPQ.
• Proficiency in configuring and managing SaaS applications.
• Strong understanding of APIs for application development.

Responsibilities

• Configure and support packaged or SaaS applications.
• Engage in troubleshooting and resolving application issues.
• Assist in documentation of application configurations and processes.

Skills

Salesforce CPQ

Application configuration and management

APIs

Low-code platforms

Troubleshooting

Education

15 years full time education

Job description

About The Role

Project Role : Packaged/SaaS Application Engineer

Project Role Description : Configure and support packaged or SaaS applications to adapt features, manage releases, and ensure system stability. Use standard tools, APIs, and low-code platforms to align solutions with business needs while preserving compatibility and performance.

Must have skills : Salesforce CPQ

Good to have skills : NA

Minimum 3 year(s) of experience is required.

Educational Qualification : 15 years full time education.

Summary

As a Packaged/SaaS Application Engineer, you will configure and support packaged or SaaS applications to adapt features, manage releases, and ensure system stability. Your typical day will involve collaborating with cross-functional teams to understand business requirements, utilizing standard tools and APIs to implement solutions, and ensuring that the applications perform optimally while meeting user needs. You will also engage in troubleshooting and resolving any issues that arise, contributing to the overall success of the application deployment and maintenance processes.

Roles & Responsibilities

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Assist in the documentation of application configurations and processes to ensure knowledge sharing within the team.
• Engage in continuous learning to stay updated with the latest trends and technologies in packaged and SaaS applications.

Professional & Technical Skills

• Proficiency in Salesforce CPQ.
• Strong understanding of application configuration and management.
• Experience with APIs and low-code platforms for application development.
• Ability to troubleshoot and resolve application-related issues effectively.
• Familiarity with release management processes and best practices.

Additional Information

• The candidate should have minimum 3 years of experience in Salesforce CPQ.
• This position is based at our Pune office.
• A 15 years full time education is required.
• Qualification 15 years full time education.