Packaged/SaaS Application Engineer

Accenture services Pvt Ltd; Gurugram District; On-site; INR 4,000,000 - 5,500,000; Full time

Job summary

Accenture services Pvt Ltd is seeking a Packaged/SaaS Application Engineer focused on Salesforce technical architecture. The role emphasizes configuring and supporting Salesforce-based SaaS solutions, managing releases, and ensuring stability and performance.

Collaboration with multiple teams and technical leadership are core expectations. The candidate should have extensive Salesforce architecture experience, participate in design decisions, and mentor junior staff while aligning technical work

Qualifications

• Must have Salesforce Technical Architecture experience.
• Design and implement complex Salesforce solutions integrating with enterprise systems.
• Release management and platform capabilities knowledge.

Responsibilities

• Act as SME; collaborate and manage the team to perform.
• Responsible for team decisions.
• Engage with multiple teams and contribute on key decisions.
• Provide solutions to problems that apply across multiple teams.
• Lead the design and implementation of scalable technical solutions within the Salesforce ecosystem.
• Mentor junior team members and share knowledge.
• Coordinate cross-functional efforts to align technical strategies with business goals.

Skills

Salesforce Technical Architecture

Education

15 years full time education

Job description

Project Role : Packaged/SaaS Application Engineer

Project Role Description : Configure and support packaged or SaaS applications to adapt features, manage releases, and ensure system stability. Use standard tools, APIs, and low-code platforms to align solutions with business needs while preserving compatibility and performance.

Must have skills : Salesforce Technical Architecture

Good to have skills : NA

Minimum 12 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary

As a Packaged or Software as a Service Application Engineer, a typical day involves configuring and supporting packaged or cloud-based applications to meet evolving business requirements. This role requires managing application features, overseeing release cycles, and ensuring the overall stability and performance of the systems. The engineer works closely with various teams to align solutions with organizational goals, utilizing standard tools, application programming interfaces, and low-code platforms to maintain compatibility and optimize functionality. Continuous monitoring and adaptation to changing needs are integral to the daily workflow, fostering seamless user experiences and operational efficiency.

Roles & Responsibilities

• Expected to be an SME, collaborate and manage the team to perform.
• Responsible for team decisions.
• Engage with multiple teams and contribute on key decisions.
• Expected to provide solutions to problems that apply across multiple teams.
• Lead the design and implementation of scalable technical solutions within the Salesforce ecosystem.
• Facilitate knowledge sharing and mentorship to support the growth of junior team members.
• Coordinate cross-functional efforts to ensure alignment of technical strategies with business objectives.

Professional & Technical Skills

• Must To Have Skills: Proficiency in Salesforce Technical Architecture.
• Experience in designing and implementing complex Salesforce solutions that integrate with other enterprise systems.
• Strong understanding of Salesforce platform capabilities, including declarative and programmatic development.
• Ability to utilize APIs and low-code tools to customize and extend packaged or SaaS applications.
• Familiarity with release management processes and tools to ensure smooth deployment cycles.
• Skilled in troubleshooting and resolving technical issues to maintain system stability and performance.

Additional Information

• The candidate should have minimum 7 years of experience in Salesforce Technical Architecture.
• This position is based at our DDC2A - SEZ location.
• A 15 years full time education is required.