Package Consultant-Salesforce

International Business Machines Corporation; Hyderabad; Hybrid; INR 2,000,000 - 3,500,000; Full time

Job summary

IBM India Private Limited is seeking a Salesforce Package Consultant in Hyderabad to design, implement, and support Salesforce CRM solutions with LWC and integration expertise. You will guide clients from analysis through configuration and user adoption, applying Agile, Scrum, and Waterfall methodologies.

The role emphasizes delivering tailored solutions, conducting testing and training, and ensuring long-term user adoption across projects.

Qualifications

• Bachelor's degree required with strong Salesforce background.
• Experience designing, implementing and supporting Salesforce CRM solutions with LWC and integrations.
• Familiarity with Agile, Scrum, and Waterfall methodologies and SDLC.
• Experience in system testing, user acceptance testing, and change management.
• Ability to translate business requirements into tailored Salesforce solutions.

Responsibilities

• Design and implement Salesforce-based solutions addressing client needs.
• Execute system testing, UAT, and change management activities.
• Provide client-facing guidance throughout the project lifecycle.
• Apply Agile, Scrum, and Waterfall methodologies to deliver and maintain solutions.
• Develop training programs to ensure long-term adoption of implemented systems.

Skills

Salesforce CRM

LWC

Agile methodologies

System testing

Business analysis

SDLC

Education

Bachelor's Degree

Master's Degree (preferred)

Tools

Integration experience

Lightning Web Components (LWC)

Waterfall familiarity

Job description

## Package Consultant-SalesforceHyderabad, Telangana, IndiaProfessional* Email* X* LinkedInApply nowIntroductionA career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.In this role, you'll work in one of our **IBM Consulting FutureNow Centers**, where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.Your role and responsibilitiesAs a Salesforce Package Consultant, you will specialize in designing, implementing, and supporting Salesforce CRM solutions with LWC and integration experience. You will guide clients through the entire process, from business analysis to system configuration and user adoption, utilizing your expertise in Agile, Scrum, and Waterfall methodologies.Your primary responsibilities will include:• **Design and Implement Solutions:** Develop tailored solutions to address clients' business needs by understanding their unique challenges and leveraging Salesforce's extensive offerings.• **Execute System Testing:** Conduct system testing, user acceptance, and change management to ensure a successful implementation and long-term user adoption.• **Deliver Client-Facing Support:** Provide expert guidance to clients throughout the entire process, from business analysis to system configuration and user adoption.• **Apply Methodologies:** Utilize Agile, Scrum, and Waterfall methodologies to ensure a smooth software development lifecycle.• **Develop Training Programs:** Create training programs to ensure successful user adoption and long-term usage of the implemented solutions.Required educationBachelor's DegreePreferred educationMaster's DegreeRequired technical and professional expertise• **Salesforce CRM Solutions Exposure:** Experience working with Salesforce CRM solutions, including designing, implementing, and supporting solutions with LWC and integration experience.• **Agile Methodologies Application:** Exposure to Agile, Scrum, and Waterfall methodologies, with the ability to apply them to ensure a smooth software development lifecycle.• **System Testing Execution:** Experience executing system testing, user acceptance, and change management to ensure successful implementation and long-term user adoption.• **Business Analysis Understanding:** Exposure to business analysis, with the ability to understand clients' unique challenges and develop tailored solutions to address their business needs.• **Software Development Lifecycle Management:** Experience working within a software development lifecycle, with the ability to utilize methodologies to ensure smooth delivery.Preferred technical and professional experience• **Integration Experience:** Exposure to integrating Salesforce CRM solutions with other systems, enhancing the ability to design and implement comprehensive solutions.• **Advanced LWC Knowledge:** Experience working with Lightning Web Components (LWC), enabling the development of customized and efficient Salesforce solutions.• **Waterfall Methodology Familiarity:** Exposure to Waterfall methodology, allowing for the application of this approach to ensure a smooth software development lifecycle.**Years of Experience:**16 - 18### ABOUT BUSINESS UNITIBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.### YOUR LIFE @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.Are you ready to be an IBMer?### ABOUT IBMIBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.### OTHER RELEVANT JOB DETAILSWhen applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience. For additional information about location requirements, please discuss with the recruiter following submission of your application.Job TitlePackage Consultant-SalesforceJob ID142083City / Township / VillageHyderabadState / ProvinceTelanganaCountryIndiaWork arrangementHybridArea of workConsultingEmployment typeRegularPosition typeProfessionalTravel requiredUp to 20% or 1 day a weekCompany(0063) IBM India Private LimitedShiftGeneral (daytime)Is this role a commissionable/sales incentive based position?No