OVERNIGHTS - Social Media Content Specialist - ENGLISH + SPANISH - REMOTE US

Dentsu Aegis Network; India; Remote; INR 4,50,000 - 6,75,000; Full time

Job summary

A leading digital marketing agency is looking for a Social Media Content Specialist with fluency in English and Spanish. This remote role requires managing online conversations, crafting engaging content, and ensuring community safety. Candidates must be flexible to work varied shifts, including weekends. The pay ranges from $14.75 to $15.00 USD per hour based on experience.

Benefits

100% remote work

Creative and supportive team atmosphere

Work with global brands

Qualifications

• Must be available for varied shifts including overnights and weekends.
• Experience managing social platforms, especially engaging customers.
• Reliable internet connection with no data restrictions.

Responsibilities

• Moderate and respond to comments on clients' social channels.
• Write engaging content to foster online conversations.
• Ensure online communities are respectful and aligned with client guidelines.
• Escalate insights or trends to the internal team.

Skills

Native-level fluency in English

Native-level fluency in Spanish

Strong written communication skills

Experience in social media management

Adaptability in writing tone

Familiarity with major social platforms

Organizational skills

Excellent customer service instincts

Job description

Job Description:

ICUC is a team of creatives, strategists, content creators, and social media managers working directly with brands to deliver first-class, social media expertise, helping our clients to bring their brand stories to life. You can become a part of a fast-paced, exciting, and fun work environment, all from the comfort of your own home – ICUC is a fully remote company and has been since day one. Our mission is to remind the world that there are humans behind brands. That does not only apply to our clients and social media communities but, first and foremost, to the workplace. Our culture is built on a foundation of collaboration, responsibility, and trust, meaning you will be recognized for your hard work and achievements. We believe in supporting a progressive culture that allows you to feel at home, enjoy equal opportunities, and grow with us. At ICUC we achieve things together, as a team. If you're into social media, love writing, and know how to connect with people online, keep reading!

Job Title: Social Media Content Specialist (English + Spanish) We're growing fast and we want YOU on our team. We're looking for English AND Spanish social media experts who love jumping into online conversations, crafting content that connects, and keeping digital communities safe and welcoming. This is a remote position open to permanent residents in the USA. We're looking for team members who are down to work a mix of the following shifts (and, yes, that includes weekends):

• Overnights: 12AM–8AM North American Central Time
• Days: 8AM–4PM North American Central Time
• Evenings: 4PM–12AM North American Central Time

You must be available to be scheduled a mix of two of the three shifts above throughout the week AND on weekends - we’re not able to accommodate availability limitations or schedule restrictions.

What You’ll Be Doing:

• Moderating and responding to comments across our clients' social channels using their unique brand voice.
• Writing thoughtful, engaging content to spark conversations and drive engagement.
• Ensuring online communities are safe, respectful, and aligned with client guidelines.
• Escalating issues, insights, or trends to the internal team when needed.
• Becoming a true extension of our clients’ brands - understanding their strategy, tone, and audience.

What You Bring to the Table:

• Native-level fluency in English AND Spanish. Fluency in additional languages an asset.
• Exceptionally strong written communication skills (spelling, grammar, clarity) in English AND Spanish.
• You live in the USA and are legally allowed to work here.
• You’re open and available to work OVERNIGHTS PLUS one of the three shifts, any day - including weekends.
• You’ve got professional experience managing social platforms, specifically moderating and engaging.
• You know how to write for brands and can adapt your tone for different audiences.
• You know your way around and the ins and outs of all the major social platforms.
• You’re into the kind of content you’ll be moderating - whether it’s tech, retail, food, or hospitality and tourism, you’re curious and engaged.
• You’re organized, reliable, and have excellent customer service instincts.
• You have fast, reliable internet with no data restrictions.
• You also have an active Facebook account.

Why Work With Us:

• 100% remote from day one - and always will be.
• Be part of a creative, supportive, and fast-moving team.
• Work with exciting global brands.
• Be a part of a culture that values real people.

Whether you're looking for full-time (32-40 hours/week) or part-time (24-32 hours/week), we’ve got a spot for you. Each shift is 8 hours, we just ask that you're flexible with working a mix of shifts and days from the schedule we’ve listed above.

The hourly pay range for this position is $14.75 to $15.00 USD. Actual hourly pay within the hourly range will be based on a variety of factors including relevant experience, knowledge, and skills.

We know through experience that different ideas, perspectives, and backgrounds foster a stronger and more creative work environment that delivers better business results. We strive to create workplaces that reflect the clients we serve and where everyone feels empowered to bring their full, authentic selves to work.

Ready to Join the Team? If you’re all about social media, community vibes, and crafting content that connects, apply now! We do get a lot of applications, so only those moving forward will be contacted. We appreciate your understanding and wish you luck!

Dentsu is committed to providing equal employment opportunities to all applicants and employees. We do this without regard to race, color, national origin, sex, sexual orientation, gender identity, age, pregnancy, childbirth or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law.

Dentsu is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with us, please send an e-mail to [e-mail] by clicking on the link to let us know the nature of your accommodation request and your contact information. We are here to support you.