Outpace Consulting Services Looking for Customer Support Associate:Chat Process:Kolkata at Kolk[...]

Outpace Consulting Services; Kolkata; On-site; INR 2,00,000 - 4,75,000; Full time

Job summary

An established industry player is seeking enthusiastic individuals for a customer support role in Kolkata. This position offers a fantastic opportunity to engage with customers in an inbound voice process, providing assistance and resolving queries. Candidates will enjoy a dynamic work environment with flexible shifts, including night shifts, and the chance to grow within a supportive team. With a strong focus on customer service and communication, this role is perfect for those looking to kickstart their careers in the BPO sector. Join a forward-thinking organization that values your contributions and supports your professional growth.

Benefits

Commuter assistance

Provident Fund

Cabs Available

Qualifications

• Candidates should have descent communication skills and basic computer knowledge.
• Flexibility for night shifts and 24x7 work environment is required.

Responsibilities

• Respond to customer queries in an inbound customer support process.
• Work in a 24x7 environment with flexible shifts.

Skills

Customer Service

Communication Skills

Basic Computer Knowledge

BPO

Inbound Voice

Outbound Voice

International Voice

Education

Any Graduate

Any Postgraduate

Job description

Job details

Salary

₹2,00,000 – ₹4,75,000 a year

Job Type

Full-time

Regular / Permanent

Benefits

Pulled from the full job description

Commuter assistance

Provident Fund

Full Job Description

Job Description

Opportunity to work for In Kolkata For Customer Support Process.

For Details: Please Call Our HR Specialist

Swizel @ +91-XXXXXXXXXX

Key Points :

1. Candidates Need To be Flexible for Work from office
2. Candidates Must Have Excellent Communication Skills
3. Candidate Must Have All The Relevant Documents (Previous Company’s)

Job Description & Specifications:

1. Graduate Fresher and Exp
2. UG Can Not Apply
3. Candidate Must Not Have Any Exams In Next 6 Months
4. Candidate Must Be Open For Night Shifts, 24×7 Work Environment
5. The Aadhaar Card of Candidate Must Have Complete Date of Birth (DD-MM-YYYY). Candidate Must Have a Pan Card also
6. Candidate Would Be Working For an Inbound Customer Support Process
7. The Process Is International Voice
8. Candidate Need To Respond To Customer Queries
9. Salary Range:2.10 lpa-4.80 lpa
10. 5 Days Working
11. Cabs Available
    

Note : Though We Try and Answer The Calls Immediately, but Due to Heavy Call Flow The Above Numbers Might Be Busy At Times. In case you find the number busy, Please whatsapp your details to us in the below format :

Name:

Present Location :

Qualification:

Interested in International Process :

Required Candidate profile

1. Candidate Should Have Descent Communication Skills
2. Candidate Should Have Basic Computer Knowledge
3. Candidate Should Have Inclination Towards Customer Service
4. Candidate Should Have Customer Centric Approach
5. Candidate Must be Willing To Work In 24×7 Shifts

Perks and Benefits

PF :: Cabs (As Per Company Policy and Process) :: Other Benefits

Key Skills

BPO

Blended Process

Customer Service

CCE

US Shift

Process

Voice Process

UK Shift

Voice Support

Process Associate

CSA

Customer Support

Inbound Voice

Outbound Voice

International Voice

Call Center

Associate

International Calling

Skills highlighted with ‘‘ are preferred keyskills

Education

UG:

Any Graduate

PG:

Any Postgraduate

Doctorate:

Doctorate Not Required, Any Doctorate

Company Profile

Outpace Consulting Services Private Limited

Outpace consulting is a passionate human resource consulting organization. Outpace aims to be the number one human resource consulting organization enabling the job seekers to build their dreams. The idea behind starting outpace consulting comes from looking at the employment statistics of India and across the world. Outpace aims to provide employment to every individual job seeker looking to kick start their career. Our aim is to generate 100% employment

Company Info

Salary:

2,00,000 – 4,75,000 P.A.

Industry:

BPO / Call Centre

Functional Area:

Customer Success, Service & Operations

Role Category:

Customer Success

Role:

Customer Success Associate

Employment Type:

Full Time, Permanent

Hiring Insights

Job activity

Posted 5 days ago