Orm Executive

Cubnet Service; Gurugram District; On-site; INR 180,000 - 320,000; Full time

Benefits offered by this job

5 days working

PF/ESIC

Job summary

Cubnet Service in Gurugram, Haryana is hiring for an ORM & Social Media role focusing on online reputation management. The incumbent will handle customer issues, manage social listening and brand reputation, and work in day shifts with a 5-day workweek.

The role requires at least 1 year of ORM experience, excellent communication, and the ability to work both independently and within a team. Immediate joining is preferred and familiarity with ORM tools is a plus.

Qualifications

• Experience with ORM concepts and tools.
• Strong communication skills and ability to resolve customer issues.
• Ability to work independently and as part of a team.

Responsibilities

• Handle customer interactions and resolve end-to-end issues.
• Monitor and manage social media presence and brand reputation.
• Perform social listening to track online sentiment.

Skills

ORM experience

Communication skills

Independent & Team work

Social media handling

Brand reputation

Social listening

Online reputation

Day shift

Immediate joining

5 days workweek

Tools

ORM Tools

Job description

Requirements

• Min 1 year of ORM Experience


• Excellent communication skills


• Should be able to work individual and team


• Knowledge of ORM Tools, Social media handlings


• Brand Reputation, Social listening, Online Reputation


• 5 days working


• Day shifts


• Immediate Joiners

Required Candidate profile

• Customer handling.


• End to end Customer issue resolution


• Communication skills


• Should be comfortable for immediate joining

Perks and benefits

• 5 days working


• PF&ESIC