Organizational Change Management - Manager

Ernst & Young Advisory Services Sdn Bhd; Ernakulam; On-site; INR 12,00,000 - 20,00,000; Full time

Job summary

A global professional services organization is seeking a Change Management Manager to establish expertise and lead a team. The ideal candidate will have 12-16 years of experience, including managing large-scale HR transformation programs. Responsibilities include delivering change management strategies, advising clients, and leading project teams. Join us to have a meaningful impact in a fast-paced environment and contribute to team development.

Qualifications

• 12 - 16 years of relevant experience.
• Experience leading change management efforts on global client projects.
• A track record of designing and implementing medium to large scale change programs.
• Experience in advising clients on complex transformation programs.
• Experience in managing delivery teams of at least 5 individuals.

Responsibilities

• Establish change management expertise within the practice.
• Enable delivery and execution of change management strategy.
• Provide advice as a subject matter expert.
• Manage engagement risk and project economics.
• Lead development of thought leadership and methodologies.

Skills

Strong communication and presentation skills

Ability to manage ambiguity

Cross cultural awareness and sensitivity

High integrity and commitment

Agility and adaptability

Education

Postgraduate degree with specialization in Human Resources

Job description

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you.

EY- Global Delivery Services (GDS) – Consulting – People Consulting - Change Management – Manager

Managing the global workforce in today’s fast changing and highly disrupted environment is becoming increasingly complex. As a member of our WFA practice, you’ll be part of a team that supports clients in aligning their HR function with the organizational plans while keeping employee experience as one of the core considerations.

The opportunity

We are looking for Managers with expertise in Change Management to join the WFA team. This is a fantastic opportunity to be part of a leading global professional services organisation whilst being instrumental in growth of the WFA team.

Your key responsibilities

• Establish change management expertise within the practice, grow and lead a team of change and learning design specialists
• Enable delivery and execution of change management strategy for global large transformation programs in partnership with global EY offices.
• Provide advice and guidance as a subject matter expert and work effectively as part of a large distributed program team.
• Ensure high quality deliverables are produced for the project by exhaustive internal reviews and obtain excellent feedback from the client and global project counterparts
• Manage engagement risk, project economics, manage escalations and ensure effective planning and budgeting
• Lead development of thought leadership, collateral, tools, techniques, methodologies to enhance change management and broader capability offering within the practice
• Support leadership in developing the practice through collaboration with EY global offices and demand generation for change management projects
• Perform the role of a counsellor and coach, define and set goals, conduct performance reviews and ensure ongoing learning and development of the team
• Collaborate with subject matter experts across the HR service areas (learning and development, staffing, talent management, diversity, compliance) to provide insights on overall strategic and operational performance

Skills and attributes for success

• High integrity and commitment to work in a new and challenging environment
• Ability to manage ambiguity and be proactive
• Strong communication and presentation skills
• Cross cultural awareness and sensitivity
• High energy levels, agility and adaptability
• Open to travel for client projects that are approved as per EY and country specific travel advisory guidelines

To qualify for the role, you must have

• Postgraduate degree or equivalent with a specialization in Human Resources (India or abroad)
• 12 -16 years of relevant experience
• Experience leading change management efforts on global client projects
• A track record of designing and implementing medium - large scale change programs including HR Transformation, Human-Centered Design, Digital Strategy, and ERP Transformation
• Experience in advising and guiding clients on complex transformation programs with key domain expertise in business readiness, business adoption, change strategy, visioning, execution, stakeholder management, benefits management, and communication
• Experience in managing delivery team of at least 5+ individuals, providing advice and guidance on career development, L&D, and performance management
• Experience in learning design and content development using techniques of instructional design and application of it to enable a change program
• Experience in selling and delivering work that spans across the full project lifecycle

Ideally, you’ll also have

• Experience in creating project budget and resource estimates for several domains within HR and technology transformations
• Experience facilitating solution workshops and design sessions across multiple industry verticals and geographies
• Experience in identifying and deploying leading edge communication and stakeholder engagement tools and techniques
• Experience in leading and supporting a network of Change practitioners to work in a cross functional and client-facing environment
• Expertise in recommending and leveraging new age/digital solutions to enable change such as automation, gamification, advanced analytics/visualization, day-in-life-of workshops
• Experience in identifying and leveraging data-driven change management techniques to drive the transformation
• Knowledge of one or more HCM cloud – Oracle, SAP, and other out-of-box HR technologies
• Working knowledge of Project management

What we look for

• Technical experts with commercial acumen, relevant experience and a high degree of enthusiasm to adapt and learn in a fast-moving environment
• Knowledge and experience of working in a cross-cultural setup

What working at EY offers

At EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are.

You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development.

EY is an equal opportunities employer and welcomes applications from all sections of society. We are committed to building an inclusive and diverse culture, and we strive to create an environment where everyone can thrive and reach their full potential.