Order to Cash Operations Associate

Accenture in India; Bengaluru; On-site; INR 500,000 - 750,000; Full time

Job summary

Accenture in India is seeking an Order to Cash Operations Associate to support critical OTC processes for accounts receivable, cash reconciliation, and store receivables. This role involves collaboration across Accounting, Operations, and Treasury teams in a fast-paced environment.

The candidate should have 1–3 years of experience in accounting/AP/AR, strong communication skills, and the ability to work independently while handling multiple tasks. SAP experience is a plus in this role.

Qualifications

• Ability to perform under pressure, problem solving, written and verbal communication, handle disputes, collaboration & interpersonal skills.
• Duties & Responsibilities: ORDER TO CASH (OTC) Scope includes Accounts Receivable, Cash Reconciliation, Store Receivables Support Core Responsibilities.
• Experience: 1 to 3 years in accounting/AP/AR preferred.

Responsibilities

• DUTIES & RESPONSIBILITIES ORDER TO CASH (OTC) Scope: Accounts Receivable, Cash Reconciliation, Store Receivables Support Core Responsibilities.
• Input and reconcile customer charges and payments for Local AR and in LITES AR system for Quebec.
• Process and reconcile AR subledger adjustments.
• Review AR aging reports each period, follow-ups on outstanding balances.
• Complete Vendor Claim Reconciliations and submit to Central Office on schedule.
• Set up AR and billing for store-to-store receivables.
• Generate and distribute customer AR statements.
• Maintain customer account profiles, ensuring data accuracy.
• Reconcile daily cash register sales; investigate cash overages or shortages.
• Ensure proper posting of daily deposits (cash and EFT) to the bank.
• OTC Profile – What You Bring
• Minimum 3 years of experience in accounting/AP/AR preferred.
• Strong understanding of receivables and disbursements best practices.
• Ability to analyze processes and propose efficiency improvements.
• Strong English verbal and written communication skills.
• Ability to work independently and collaboratively.
• Strong time management and attention to detail.
• SAP experience is an asset.
• Ability to prioritize and manage multiple tasks in a fast-paced environment.

Skills

Problem solving

Written communication

Verbal communication

Collaboration

Attention to detail

Time management

Education

Any Graduation

Tools

SAP

Job description

Skill required

Order to Cash - Cash Application Process

Designation

Order to Cash Operations Associate

Qualifications

Any Graduation

Years of Experience

1 to 3 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com

What would you do?

Why this role is important As part of the Finance Central Support Team, you will perform critical accounting, payroll, reporting, reconciliation, and financial operations on behalf of Shoppers Drug Mart (SDM) stores. This team ensures accuracy, standardization, improved compliance, and operational efficiency across the SDM store network. SUMMARY The Finance Central Support Team provides end-to-end financial processing support to SDM stores across four towers: Team members ensure that all financial processes—from vendor payments and cash posting to payroll and period-end reporting—are completed accurately, on time, and in alignment with corporate policies and regulatory requirements.

What are we looking for?

Ability to perform under pressure, Problem solving skills, written and verbal communication, Ability to handle disputes, Collaboration & interpersonal skills

• Roles and Responsibilities:
• DUTIES & RESPONSIBILITIES ORDER TO CASH (OTC) Scope: Accounts Receivable, Cash Reconciliation, Store Receivables Support Core Responsibilities
• Input and reconcile customer charges and payments for Local AR and in LITES AR system for Quebec.
• Process and reconcile AR subledger adjustments.
• Review AR aging reports each period, conduct follow-ups on outstanding balances.
• Complete Vendor Claim Reconciliations and submit to Central Office on schedule.
• Set up AR and billing for store-to-store receivables.
• Generate and distribute customer AR statements.
• Maintain customer account profiles, ensuring data accuracy.
• Reconcile daily cash register sales; investigate cash overages or shortages.
• Ensure proper posting of daily deposits (cash and EFT) to the bank.
• Expanded OTC Responsibilities (AP/AR Optimization & Cross Functional Collaboration)
• Review and process accounts payable transactions where OTC overlap occurs (e.g., refunds, chargebacks).
• Collaborate with internal stakeholders including Accounting, Operations, and Treasury teams.
• Support internal and external audit requests by preparing documentation and reconciliations.
• Participate in productivity improvement initiatives related to receivables, deposit accuracy, and store cash workflows.
• Assist with processing disbursements including cheques, (where OTC/AR intersects with AP). Record journal entries where required.
• OTC Profile – What You Bring
• Minimum 3 years of experience in accounting/AP/AR preferred.
• Strong understanding of receivables and disbursements best practices.
• Ability to analyze processes and propose efficiency improvements.
• Strong English verbal and written communication skills.
• Ability to work independently and collaboratively.
• Strong time management and attention to detail.
• SAP experience is an asset.
• Ability to prioritize and manage multiple tasks in a fast-paced environment.