Order management

Randstad; Hyderabad; On-site; INR 800,000 - 1,400,000; Full time

Job summary

Lonza AG in Hyderabad, India, is seeking an experienced Order Management/Purchasing professional to oversee procurement processes across multiple global sites. You will ensure continuity of supply and provide first-level Ariba support, while driving supplier performance and process automation.

Relocation assistance is available for eligible candidates and their families. A University Degree and 4+ years of procurement experience are required, with strong English language skills.

Qualifications

• 4+ years of experience in Procurement and Order Management.
• University Degree is required.
• Business fluent in English.
• Deep understanding of SAP Ariba and procurement approval workflows.
• Analytical problem-solver with a mindset for process improvement and business impact.
• Customer-focused with ability to serve internal/external customers.
• Committed to compliance with Lonza purchasing policy.

Responsibilities

• Oversee procurement and order management processes across multiple international sites.
• Review and validate purchase requisitions and approval workflows for indirect products, services, and CAPEX.
• Place purchase orders, secure confirmations, and expedite orders to ensure on-time delivery.
• Provide first-level support for the Ariba helpdesk and procurement-related queries.
• Monitor supplier performance and collaborate with buyers/category managers to resolve issues.
• Promote use of e-catalogues (Ariba) and approved channels to increase automation.
• Collaborate with requisitioners, cost center owners, and suppliers to ensure smooth operations.

Education

University Degree

Tools

SAP Ariba

ERP systems

Job description

Order Management/Purchasing Agent Level II

Location: Hyderabad, India.

The actual location of this job is in Hyderabad, India. Relocation assistance is available for eligible candidates and their families, if needed.

Summary:

Join our global procurement team to oversee the essential flow of goods and services that power our production. In this role, you will ensure continuity of supply while providing expert first-level support for procurement processes across multiple global sites.

What you will do:

• Oversee Procurement Excellence: Manage the requisition of goods and services for Lonza AG, ensuring all selections strictly align with current procurement policy guidelines regarding price, quality, and delivery.
• Manage Complex Requisitions: Review and validate purchase requisitions and approval workflows for indirect products, services, and CAPEX across several international sites.
• Drive Order Fulfillment: Place purchase orders, secure order confirmations, and proactively expedite orders to guarantee on-time delivery.
• Provide Expert Support: Act as the first level of support for the Ariba helpdesk and address internal/external queries related to procurement processes.
• Monitor Supplier Success: Track supplier performance and partner with strategic buyers or category managers to resolve identified issues.
• Promote Automation: Advocate for the use of e-catalogues (Ariba) and other approved buying channels to increase process automation and efficiency.
• Stakeholder Collaboration: Partner closely with requisitioners, cost center owners, and global suppliers to ensure seamless procurement operations.

What we are looking for:

• Experience: Advanced professional background with 4+ years of experience specifically within Procurement and Order Management.
• Education: A University Degree is required for this role.
• Language Skills: Business fluent in English.
• Process Knowledge: Deep understanding of SAP Ariba and procurement approval workflows.
• Analytical Agility: A problem-solver who supports a culture of process improvement and understands the business impact of their actions.
• Customer Focus: Ability to identify and deliver on the specific needs of internal and external customers.
• Integrity & Quality: Committed to ensuring all requisitions are raised in strict accordance with the Lonza purchasing policy.