Order Fulfilment Lead - Insulation & Components

HITACHI ENERGY INDIA LIMITED; Mysuru; On-site; INR 700,000 - 1,200,000; Full time

Job summary

HITACHI ENERGY INDIA LIMITED in Mysuru, Karnataka, is seeking a Project Specialist for PGTR I&C Factory. The role involves end-to-end project execution from order booking to dispatch, coordinating with production and SCM, and acting as the primary interface with customers. Strong SAP PP experience and Kannada language skills are required.

You will lead a team, drive continuous improvement in order handling, and ensure quality and timely delivery in a fast-paced environment.

Qualifications

• Bachelor's or Diploma in engineering as specified.
• 3–5 years in project management/order management in Supply Chain & Logistics preferred.
• Excellent communications, analytical and problem-solving skills.
• Proficiency in MS Office; SAP PP experience is required.
• Kannada language proficiency is mandatory; English preferred.

Responsibilities

• Own end-to-end execution of projects from order booking to dispatch.
• Drive order handling activities: Sales Order Booking, BOM creation, drawing release, delivery confirmation.
• Coordinate with Production and SCM for material readiness and scheduling.
• Interface with customers for updates, clarifications, and after-sales resolution.
• Ensure documentation management for dispatch and payment documents.
• Lead a team of project/order handling professionals; manage performance.

Skills

SAP PP module

MS Office

Analytics

Communication skills

Project management

Kannada

Education

Bachelor's degree in Electrical/Mechanical Engineering

Diploma

Tools

SAP

Databases

Job description

Location: Mysore, Karnataka, India Job ID: R0124444 Date Posted: 2026-11-04 Company Name: HITACHI ENERGY INDIA LIMITED Profession (Job Category): Customer Service & Contact Center Operations Job Schedule: Full time Remote: No

Job Description:

Job Description The opportunity Hitachi Energy is currently looking for an Project Specialist for PGTR I & C Factory to join their team in MYSURU, India. This team seeks a skilled and motivated individual. Transformers BU team leverages innovative and diverse technology to transform energy, delivering social, environmental, and economic value and enabling a sustainable energy future for current and future generations. The business's comprehensive portfolio includes power transformers, traction transformers, insulation and components, digital sensors, and transformer services. The Company's transformers have been deployed across power generation, transmission, and distribution to metals and mining, oil and gas, commercial and infrastructure projects, and mobility. As the grid becomes more complex, the transformers play an increasingly vital role in improving power quality and network management. The Company is proud to introduce its TXpert Ecosystem, the next level in transformer digitalization, further advancing its commitment to innovation and sustainability.

The ideal candidate must enjoy working in a dynamic, fast-paced business environment. He or she must be flexible to accommodate business requirements and experience in working with diverse groups and cultures. The ability to multitask & delivers within timelines is essential. The candidate will have excellent communications skills.

How you’ll make an impact

• Own end-to-end execution of projects for assigned region from order booking to dispatch, ensuring adherence to timelines, quality, and customer commitments.
• Drive key order handling activities including Sales Order Booking, BOM creation, drawing release, and delivery confirmation.
• Collaborate with Production and SCM to verify material readiness, production scheduling, and dispatch planning.
• Act as primary interface with customers for delivery updates, order clarifications, and after-sales issue resolution.
• Ensure effective documentation management including dispatch and payment documents.
• Resolve post-delivery concerns such as shortages, wrong supplies, and claims, ensuring customer satisfaction.
• Lead and manage a team of Project/Order Handling professionals, ensuring clarity of roles, workload balance, and performance outcomes.
• Drive goal setting, performance management, and periodic reviews, aligned with business and customer KPIs.
• Build team capability through coaching, mentoring, and structured development plans (functional + behavioral).
• Foster a high-performance, customer-centric culture, ensuring accountability and collaboration across functions.
• Ensure team adherence to standard processes, SAP discipline, and compliance requirements.
• Drive continuous improvement initiatives in order handling efficiency, cycle time reduction, and customer experience.
• Live and promote Hitachi Energy values of safety and integrity, ensuring responsible actions and a safe working environment.
• Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background

• A bachelor's degree in electrical/mechanical engineering or Diploma.
• Around 3 to 5 years relevant experience in project management / Order management in Supply chain & Logistics will be the added advantage.
• Excellent communications / analytical and problem-solving skill with ability to manage multiple tasks.
• Excellent analytical skills and understanding of data analysis/statistical methods.
• Good knowledge of MS Office and databases.
• SAP PP module experience is must.
• Excellent communication skills.
• Great attention to details and results driven approach.
• Excellent organizational and leadership abilities.
• Proficiency Kannada is must, English communication preferred.

Accessibility and reasonable accommodation

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Use of Al and automated tools in recruitment

As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.

Background Screening and Security Checks

As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws. For certain roles - particularly those involved in accessing sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions - additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position. The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.

Hitachi brings together the world's greatest minds to help breathe life into new possibilities - and drive innovation for a better future. That's why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world's biggest challenges. Our people love technology - and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Hitachi vision around the globe. From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there's no challenge too great for our pioneers. And there's no shortage of opportunities for you to make a difference. Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons.

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