Order Fulfilment Lead - Insulation & Components

HITACHI ENERGY CZECH REPUBLIC S.R.O.; Mysuru; On-site; INR 900,000 - 1,400,000; Full time

Job summary

Hitachi Energy India Limited in Mysuru, Karnataka, is seeking a Project Specialist for PGTR I & C Factory to join our team. You will own end-to-end project execution from order booking to dispatch, ensuring timelines, quality, and customer commitments.

The ideal candidate has 3–5 years in project management or order management within supply chain & logistics, strong communication, and SAP PP experience. This role offers a challenging, dynamic environment with opportunities to lead a team and

Qualifications

• Bachelor's degree in electrical/mechanical engineering or Diploma.
• 3 to 5 years in project management / Order management in Supply chain & Logistics.
• Excellent communications, analytical and problem-solving skills.
• Proficiency with MS Office and SAP PP module.
• Attention to detail and results-driven approach.

Responsibilities

• Own end-to-end execution of projects from order booking to dispatch.
• Coordinate Sales Order Booking, BOM creation, drawing release, and delivery confirmation.
• Collaborate with Production and SCM for material readiness and scheduling.
• Interface with customers for delivery updates and after-sales resolution.
• Drive continuous improvement in order handling and customer experience.
• Lead and manage a team of Project/Order Handling professionals.

Skills

Excellent communication skills

Analytical and problem-solving skills

Leadership abilities

Multitasking

Team management

Education

Bachelor's degree in electrical/mechanical engineering or Diploma

Tools

SAP PP module

MS Office

Job description

Location: Mysore, Karnataka, India

Job ID: R0124444

Date Posted: 2026-11-04

Company Name: HITACHI ENERGY INDIA LIMITED

Profession (Job Category): Customer Service & Contact Center Operations

Job Schedule: Full time

Remote: No

Job Description

Job Description

The opportunity

Hitachi Energy is currently looking for an Project Specialist for PGTR I & C Factory to join their team in MYSURU , India. This team seeks a skilled and motivated individual.

Transformers BU team leverages innovative and diverse technology to transform energy, delivering social, environmental, and economic value and enabling a sustainable energy future for current and future generations. The business's comprehensive portfolio includes power transformers, traction transformers, insulation and components, digital sensors, and transformer services. The Company's transformers have been deployed across power generation, transmission, and distribution to metals and mining, oil and gas, commercial and infrastructure projects, and mobility. As the grid becomes more complex, the transformers play an increasingly vital role in improving power quality and network management. The Company is proud to introduce its TXpert Ecosystem, the next level in transformer digitalization, further advancing its commitment to innovation and sustainability.

The ideal candidate must enjoy working in a dynamic, fast-paced business environment. He or she must be flexible to accommodate business requirements and experience in working with diverse groups and cultures. The ability to multitask & delivers within timelines is essential. The candidate will have excellent communications skills.

How you'll make an impact

Own end-to-end execution of projects for assigned region from order booking to dispatch, ensuring adherence to timelines, quality, and customer commitments.

Drive key order handling activities including Sales Order Booking, BOM creation, drawing release, and delivery confirmation.

Collaborate with Production and SCM to verify material readiness, production scheduling, and dispatch planning.

Act as primary interface with customers for delivery updates, order clarifications, and after-sales issue resolution.

Ensure effective documentation management including dispatch and payment documents.

Resolve post-delivery concerns such as shortages, wrong supplies, and claims, ensuring customer satisfaction.

Lead and manage a team of Project/Order Handling professionals, ensuring clarity of roles, workload balance, and performance outcomes.

Drive goal setting, performance management, and periodic reviews, aligned with business and customer KPIs.

Build team capability through coaching, mentoring, and structured development plans (functional + behavioral).

Foster a high-performance, customer-centric culture, ensuring accountability and collaboration across functions.

Ensure team adherence to standard processes, SAP discipline, and compliance requirements.

Drive continuous improvement initiatives in order handling efficiency, cycle time reduction, and customer experience.

Live and promote Hitachi Energy values of safety and integrity, ensuring responsible actions and a safe working environment.

Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background

A bachelor's degree in electrical/mechanical engineering or Diploma.

Around 3 to 5 years relevant experience in project management / Order management in Supply chain & Logistics will be the added advantage.

Excellent communications / analytical and problem-solving skill with ability to manage multiple tasks.

Excellent analytical skills and understanding of data analysis/statistical methods.

Good knowledge of MS Office and databases. SAP PP module experience is must.

Excellent communication skills.

Great attention to details and results driven approach.

Excellent organizational and leadership abilities.

Proficiency Kannada is must, English communication preferred.

Accessibility and reasonable accommodation

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Use of Al and automated tools in recruitment

As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview schedu