Oracle Utilities Consultant

Two95 International Inc.; India; On-site; INR 1,800,000 - 3,200,000; Full time

Job summary

Two95 International Inc. seeks an Oracle Utilities Consultant for a contract-to-hire role. This 100% remote position is onshore to Canada and requires extensive CC&B development experience and strong Java/PL-SQL skills.

You will manage configurations, patches, and reporting, monitor integrations, and train business users while collaborating with cross-functional teams to resolve issues.

Qualifications

• 5+ years extensive hands-on experience developing customizations for Oracle Utilities Customer Care and Billing (CC&B) 2.6 application (2.7 a plus).
• Extensive knowledge & experience on CC&B Java.
• Experience on UI Maps, BPA scripts, plug-ins, service scripts, BOs, service tasks etc.
• Good knowledge on XAI/XSLT/XPath and Oracle CC&B configuration.

Responsibilities

• Managing a support ticket system.
• Providing support to the business users including incident and problem management.
• Evaluating, testing, and approving patches and releases, and communicating changes to stakeholders.
• Maintaining and implementing configuration changes to Oracle CCS.
• Monitoring system alerts and integration performance.
• Maintaining and updating system and training documentation and providing training to the business on changes.
• Maintaining Oracle and BI Publisher reporting, developing new reports, updating the dashboard.
• Collaborating with other teams to determine resolution and knowledge transfer.

Skills

CC&B Functional Expertise

CC&B Technical Expertise

Java Development

PL/SQL

OIC (Oracle Integration Cloud)

Hibernate/JPA

XSLT/XPath

Oracle OUAF Framework

UI Maps / BPA scripts

Problem Solving

Tools

Oracle Utilities SDK

Eclipse 3.7

Job description

Title : Oracle Utilities Consultant Type : Contract to Hire Location : 100%Remote (Onshore to Canada) Salary: INR : Open Requirements Technical/AMS/Oracle Utilities Consultant

• Managing a support ticket system
• Providing support to the business users including incident and problem management.
• Evaluating, testing, and approving monthly patches and quarterly releases, and communicating changes to all impacted stakeholders.
• Maintaining and implementing configuration changes to Oracle CCS.
• Monitoring system alerts and integration performance.
• Maintaining and updating relevant system and training documentation and providing training to the business on changes.
• Maintaining Oracle and BI Publisher reporting, developing new reports, updating the dashboard
• Supporting the workgroup with utility industry knowledge.
• Knowledge Transfer: develop and/or enhance instructions or job aids as needed and through job involvement.
• Assess and build and/or update ?RUN? processes as needed.
• Collaborate with other teams internally as needed to determine the resolution
• Contribute to customer knowledgebase
• Other duties as assigned and determined by the Product Support Manager/Lead
• Have experience in OIC (Oracle Integration Cloud)
• Have File Manage Transfer experience

Skills Requirements:

• Strong CC&B and CCS Functional and Technical expertise.
• 5+ years extensive hands-on experience developing customizations for Oracle Utilities Customer Care and Billing (CC&B) 2.6 application (2.7 a plus)
• Extensive knowledge & experience on CC&B Java
• Experience working on UI Maps, BPA scripts, plug-ins, service scripts, BOs, service tasks etc.
• Good knowledge on XAI/XSLT/XPath
• Responsible for the technical design and development including analysis, configuration and troubleshooting issues arising in CC&B application
• Good techno-functional knowledge of Oracle CC&B
• Good knowledge on OUAF framework
• Experience on PL/SQL development
• Minimum 3 years' Java experience
• Good understanding of CCB specific Java including Oracle Utilities SDK, Eclipse 3.7 and Hibernate Query Language, with experience writing high performance, multi-threaded, critical Java application extensions
• Should have broad functional knowledge of CC&B in at least 2-3 core functional areas (Billing, Payments, Credit & Collection, Financials) including good knowledge of CCB Configuration

Certifications:

Oracle Utilities Customer Cloud Service Certified Implementation Specialist Oracle Utilities Customer Cloud Service Certified Implementation