Oracle Technical Consultant

Vedasoft Inc; India; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

Vedasoft Inc is seeking a skilled Oracle CX CRM technical resource for a 12-month contract in India. The candidate will handle object customization, Groovy scripting, and integration using SOAP/REST APIs in the CLOUD environment.

Responsibilities include Application Composer object development, Redwood development, VBCS ICs components, and OTBI analytics. Strong cloud architecture and data migration knowledge are required, with production support duties.

Qualifications

• Experience on SaaS applications – Oracle CX Sales and Service Cloud (Engagement Cloud) and Eloqua.
• Knowledge of all modules of Oracle Engagement Cloud.
• Extensive use of Application Composer to create/extend objects.
• Proficiency in Redwood development is required.
• Working knowledge of VBCS and ICs components is a must.
• Strong programming skills and the ability to review complex code.
• Understanding of Cloud Architecture and design patterns.
• Knowledge of data migration processes.
• Hands-on integration using SOAP/REST APIs with third-party apps.
• Responsible for production support, incidents, replication, and troubleshooting.
• Change management experience.
• Groovy scripting, mobile and Outlook integration; build workflows, triggers, field updates.
• Experience with Fusion CRM BI Dashboards and OTBI Analytics Cloud.
• Awareness of Oracle CPQ is a plus.

Responsibilities

• Experience on SaaS applications – Oracle CX Sales and Service Cloud (Engagement Cloud), Eloqua exposure.
• Knowledge of all modules of Oracle Engagement Cloud.
• Extensive Application Composer use for new/extended objects.
• Redwood development is a MUST.
• VBCS and ICs components knowledge required.
• Strong programming skills and ability to review complex code.
• Understanding of Cloud Architecture and patterns.
• Knowledge of data migration processes.
• Hands-on integration using SOAP/REST APIs with third-party apps.
• Production support, incident tracking, replication, troubleshooting and resolution.
• Change Management involvement.
• Groovy scripting, mobile and Outlook integration; workflows, triggers, field updates.
• Fusion CRM BI Dashboards and OTBI Analytics Cloud experience.
• Oracle CPQ knowledge is advantageous.

Skills

Oracle CX Sales

Groovy scripting

SOAP/REST APIs

OTBI Analytics Cloud

Application Composer

VBCS

ICs components

Cloud Architecture

Data Migration

Production Support

Tools

Oracle CX Cloud

OTBI

Fusion CRM BI Dashboards

Redwood Development

Outlook Integration

Job description

Duration: 12 months Contract (Extendable)

The resource will work on Oracle CX Sales and Service object customization, workflow, custom object definition, Groovy script writing, report development using OTBI Analytics Cloud, and integration development using SOAP/REST APIs.

Resource would be primarily working as a technical resource handling developments in Oracle CX CRM in CLOUD environment.

Working experience in developing custom objects in Oracle CX

Resource should have capabilities to understand Business and System requirements and design the technical and High level design of applications/services.

Responsibilities:

• 1. Experience on SaaS applications – Oracle CX Sales and service Cloud (Part of Engagement Cloud), Oracle Marketing Cloud (Eloqua). Exposure to development of other Free zone modules like Customer Service, Registration, Leasing, Licensing & ADMIN in CX Cloud can be deciding factor for selection for this role.
• 2. Good Knowledge on all modules of Oracle Engagement Cloud.
• 3. Should have worked extensively in Application Composer for creation of new objects, extensions to standard objects.
• 5. Proficiency in redwood development is a MUST.
• 6. Working knowledge in VBCS, ICs components is a must
• 7. Strong Programming skills, as well as the ability to review complex code bases written by others.
• 8. Understanding of Cloud Architecture.
• 9. Should have knowledge on Data Migration.
• 10. Hands-on Experience with Third party application integration leveraging SOAP/REST APIs.
• 11. Responsible for Customer Production Support, tracking-incidents, replication, troubleshooting and resolution of critical production calls.
• 12. Change Management
• 13. Proficient in Groovy Scripting, Mobile and Outlook Integration and Object Customization. Should be able to build workflows, triggers, and Field Updates.
• 14. Experience in Fusion CRM BI Dashboards and OTBI Analytics Cloud.
• 15. Knowledge of other CX products like Oracle CPQ is an advantage.