Oracle PaaS / VBCS – AMS Technical Support

Elfonze Technologies; Bengaluru Urban, Hyderabad; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Elfonze Technologies is seeking an Experienced Oracle PaaS / VBCS AMS Technical Support professional in Bengaluru and nearby regions. The role focuses on providing L2/L3 support for Oracle VBCS, managing configurations, and coordinating deployments.

You will troubleshoot Fusion SaaS extensions, work with OIC and REST/SOAP APIs, and drive incident management with timely resolutions within SLAs.

Qualifications

• Experience in Oracle VBCS and Visual Builder Studio.
• Hands-on with Oracle Fusion SaaS extensions and PaaS apps.
• Knowledge of OIC, REST/SOAP, and OAuth authentication.
• Experience in L2/L3 production support and incident management.
• Proficient in deploying and troubleshooting VB Studio deployments.

Responsibilities

• Provide L2/L3 support for Oracle PaaS and VBCS applications.
• Configure and maintain VBCS objects, service connections, and flows.
• Troubleshoot Oracle Fusion SaaS extensions and Redwood UX.
• Diagnose REST API failures and integration issues with external systems.
• Assist deployment, CI/CD, and environment migrations.
• Coordinate incident RCA and knowledge article updates.
• Assess compatibility with quarterly Oracle Fusion Cloud updates.

Skills

Oracle VBCS

Visual Builder Studio

Oracle Fusion SaaS

OIC

REST/SOAP APIs

OAuth

Git

CI/CD

VB Studio deployments

L2/L3 production support

RCA/Problem management

Tools

Git

CI/CD pipelines

Job description

Oracle PaaS / VBCS – AMS Technical Support

Bangalore North, hyderabad, India | Posted on 10/28/2026

Role: Oracle PaaS / VBCS – AMS Technical Support

Level: Experienced Professional, independently manage assigned technical support workstreams, troubleshoot complex application issues, perform code analysis, develop fixes and enhancements, coordinate technical deployments, and ensure timely resolution of incidents within agreed SLAs.

Key Responsibilities

Application Production Support: Provide L2/L3 support for Oracle VBCS applications, Visual Builder Studio extensions, and Oracle Cloud PaaS solutions.

VBCS Configuration & Maintenance: Support Business Objects, Service Connections, Page Flows, Action Chains, Variables, Business Rules, and application configurations.

Oracle Fusion Extensions: Troubleshoot and maintain Oracle Fusion SaaS extensions developed through Oracle Visual Builder Studio, including Redwood-aligned applications.

REST API & Integration Support: Diagnose REST API failures, authentication issues, payload errors, and connectivity problems involving Oracle Fusion Cloud and external systems.

Deployment & Release Management: Support Git version control, CI/CD pipelines, VB Studio deployments, release validation, and environment migration.

OIC Integration Support: Coordinate troubleshooting of integration failures involving Oracle Integration Cloud, REST services, and external applications.

Incident & Problem Management: Perform RCA, document technical solutions, monitor recurring issues, and maintain support knowledge articles.

Oracle Quarterly Updates: Assess application compatibility with quarterly Oracle Fusion Cloud releases and support regression testing and defect remediation.

Required Skills & Experience

Experience: Oracle technical development/support, with hands-on experience in Oracle VBCS and Visual Builder Studio.

Oracle Cloud Knowledge: Experience supporting Oracle Fusion SaaS extensions, Oracle PaaS applications, and Redwood UX.

Integration Skills: Working knowledge of OIC, REST/SOAP services, OAuth authentication, and Oracle Fusion APIs.

DevOps & Deployment: Experience with Git, CI/CD, VB Studio deployments, and application troubleshooting.

Managed Services: Experience in L2/L3 production support, defect analysis, performance optimization, RCA, and technical incident management.