Oracle PaaS / VBCS – AMS Technical Support

Elfonze Technologies Pvt. Ltd.; Bengaluru; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

Elfonze Technologies in Bengaluru, India, is seeking an experienced Oracle PaaS / VBCS AMS Technical Support professional to manage complex incidents and deliver timely resolutions.

You will work across Oracle VBCS, Visual Builder Studio, and Fusion SaaS extensions, handling integrations, deployments, and quarterly update assessments.

This role requires hands-on development/support experience and strong collaboration with cross-functional teams.

Qualifications

• Hands-on experience with Oracle VBCS and Visual Builder Studio.
• Experience supporting Oracle Fusion SaaS extensions and PaaS.
• Knowledge of integration via OIC and REST/SOAP APIs.
• Familiarity with Git, CI/CD, and deployment processes.
• Experience in L2/L3 production support and RCA.

Responsibilities

• Provide L2/L3 support for Oracle VBCS apps and PaaS solutions.
• Configure and maintain VBCS components and business objects.
• Troubleshoot Fusion SaaS extensions; support Redwood UX.
• Diagnose REST API experiences and integration issues.
• Support Git version control and VB Studio deployments.
• Coordinate deployment validation and environment migrations.
• Coordinate troubleshooting of integrations via Oracle Integration Cloud.
• Document RCA and maintain knowledge articles.

Skills

Oracle VBCS

Visual Builder Studio

OIC

REST APIs

OAuth

Git

CI/CD

Production Support

Incident Management

Job description

Oracle PaaS / VBCS – AMS Technical Support

Bangalore North, hyderabad, India | Posted on 10/28/2026

Role: Oracle PaaS / VBCS – AMS Technical Support

Level: Experienced Professional, independently manage assigned technical support workstreams, troubleshoot complex application issues, perform code analysis, develop fixes and enhancements, coordinate technical deployments, and ensure timely resolution of incidents within agreed SLAs.

Key Responsibilities

Application Production Support: Provide L2/L3 support for Oracle VBCS applications, Visual Builder Studio extensions, and Oracle Cloud PaaS solutions.

VBCS Configuration & Maintenance: Support Business Objects, Service Connections, Page Flows, Action Chains, Variables, Business Rules, and application configurations.

Oracle Fusion Extensions: Troubleshoot and maintain Oracle Fusion SaaS extensions developed through Oracle Visual Builder Studio, including Redwood-aligned applications.

REST API & Integration Support: Diagnose REST API failures, authentication issues, payload errors, and connectivity problems involving Oracle Fusion Cloud and external systems.

Deployment & Release Management: Support Git version control, CI/CD pipelines, VB Studio deployments, release validation, and environment migration.

OIC Integration Support: Coordinate troubleshooting of integration failures involving Oracle Integration Cloud, REST services, and external applications.

Incident & Problem Management: Perform RCA, document technical solutions, monitor recurring issues, and maintain support knowledge articles.

Oracle Quarterly Updates: Assess application compatibility with quarterly Oracle Fusion Cloud releases and support regression testing and defect remediation.

Required Skills & Experience

Experience: Oracle technical development/support, with hands-on experience in Oracle VBCS and Visual Builder Studio.

Oracle Cloud Knowledge: Experience supporting Oracle Fusion SaaS extensions, Oracle PaaS applications, and Redwood UX.

Integration Skills: Working knowledge of OIC, REST/SOAP services, OAuth authentication, and Oracle Fusion APIs.

DevOps & Deployment: Experience with Git, CI/CD, VB Studio deployments, and application troubleshooting.

Managed Services: Experience in L2/L3 production support, defect analysis, performance optimization, RCA, and technical incident management.