Oracle Hiring Support Analyst - Freshers (Any Graduate)

Oracle

India

On-site

INR 300,000 - 500,000

Full time

14 days+

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Benefits offered by this job

Comprehensive training

Certification opportunities

Global career growth

Competitive compensation

Work with cloud and database tech

Job summary

Oracle in India is recruiting fresh graduates for the Support Analyst role to provide post-sales technical support for Oracle products, resolve customer inquiries, and develop expertise in enterprise software solutions while working with cutting-edge technologies.

The position offers comprehensive training, exposure to database and cloud technologies, and opportunities for global career growth within a leading tech company.

Qualifications

Any Graduate (All streams accepted).
Technical aptitude for learning Oracle products and technologies.
Strong communication skills for customer interactions.
Problem-solving abilities and analytical thinking.
Basic knowledge of SQL and databases (preferred).

Responsibilities

Deliver post-sales support and solutions to Oracle customer base.
Resolve technical and non-technical customer inquiries via phone and electronic means.
Provide technical support for Oracle Electronic Support Services.
Facilitate customer relationships and serve as advocate for customer needs.
Troubleshoot installation, maintenance, and usage of Oracle products.
Maintain high customer satisfaction while meeting support guidelines.

Skills

Technical aptitude for learning Oracle

Strong communication skills

Problem-solving abilities

Analytical thinking

Basic knowledge of SQL

Education

Any Graduate

Job description

Oracle, a global leader in database software and cloud computing, is recruiting fresh graduates for the Support Analyst position. This role offers an excellent opportunity to provide technical support for Oracle products, resolve customer inquiries, and develop expertise in enterprise software solutions while working with cutting-edge technologies.

Position Overview

Position: Support Analyst
Experience: Freshers (IC1 Level)
Qualification: Any Graduate
Work Mode: Full-time

Key Responsibilities

Deliver post-sales support and solutions to Oracle customer base
Resolve technical and non-technical customer inquiries via phone and electronic means
Provide technical support for Oracle Electronic Support Services
Facilitate customer relationships and serve as advocate for customer needs
Troubleshoot installation, maintenance, and usage of Oracle products
Maintain high customer satisfaction while meeting support guidelines

Eligibility & Requirements

Educational Qualification: Any Graduate (All streams accepted)
Key Skills Required: Technical aptitude for learning Oracle products and technologies
Strong communication skills for customer interactions
Problem‑solving abilities and analytical thinking
Basic knowledge of SQL and databases (preferred)
Customer service orientation and patience

Benefits