Oracle Fusion SCM Functional Consultant - (WMS, OM and INV)

Huron; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

A technology consulting firm is looking for an Oracle Fusion SCM Functional Consultant with over 10 years of experience, including 5+ years in Oracle Cloud SCM. Key responsibilities include managing day-to-day operations, resolving incidents, and maintaining strong client relationships. Candidates should have experience with WMS, OM, Inventory, and Planning modules, along with strong analytical and problem-solving skills. This role requires a Bachelor's degree in IT or related fields and offers opportunities for continuous improvement in service delivery.

Qualifications

• 10 years of total experience, with at least 5 years in Oracle Cloud SCM.
• Experience across at least three modules: WMS, OM, and one of Inventory / Planning / Product Management.
• Familiarity with service management processes.

Responsibilities

• Serve as SME for L2/L3 support including incident resolution.
• Manage day-to-day operations and ensure timely issue resolution.
• Monitor service performance metrics for continuous improvement.

Skills

Analytical skills

Problem-solving

Communication skills

Interpersonal skills

Organizational skills

Time-management

Customer-centric mindset

Knowledge of ITIL or service management frameworks

Education

Bachelor's in IT, Business, or related field

Tools

Oracle Cloud SCM

Oracle ERP

OTBI/BI Publisher reporting

Redwood Visual Builder

Job description

Role: Oracle Fusion SCM Functional Consultant

Exp: 10 to 12 Years

Location: Bangalore , Chennai, Pune, Noida

Modules: WMS, OM + one of Inventory / Planning / Product Management

POSITION SUMMARY

• 10 years total experience; 5+ years in Oracle Cloud SCM (WMS, OM, Planning, Inventory).
• 2+ years in support services for the above modules (or similar).
• Hands‑on support experience across at least three modules (must include WMS, OM + one of Inventory / Planning / Product Management).
• WMS: Inbound/outbound operations, RF workflows, replenishment, labeling, cycle counting.
• OM: Order orchestration, pricing, sourcing, approvals, fulfillment, ship confirm.
• Planning: Demand/supply plans, collections, exceptions, pegging, S&OP, scenarios.
• Inventory: Item setup, org structure, UOMs, reservations, transfers, cycle counts.
• Good to have: Redwood Visual Builder, Product Management, Supply Chain Execution.
• Experience with OTBI/BI Publisher reporting.
• Bachelor’s in IT, Business, or related field.
• Oracle ERP functional knowledge; at least one Level 2 certification preferred.
• Strong analytical, problem‑solving, communication, and interpersonal skills.
• Team‑oriented with strong organizational and time‑management abilities.
• Customer‑centric mindset with commitment to high‑quality service.
• Knowledge of ITIL or service management frameworks.

Additional Job Description

• Serve as SME for L2/L3 support, including incident resolution, service requests, configuration changes, and enhancements.
• Manage day‑to‑day operations of managed services and ensure timely issue resolution.
• Troubleshoot and resolve issues for Oracle‑managed services teams.
• Maintain strong client relationships and ensure high satisfaction.
• Monitor service performance metrics and support continuous improvement initiatives.
• Collaborate with cross‑functional teams for smooth service delivery.
• Stay updated on Oracle Cloud releases and industry trends.
• Support SLA management and compliance.

Prepare regular performance and client satisfaction reports.