Oracle Fusion HCM - Business Analyst

Egis Group; Bengaluru; In loco; INR 1.800.000 - 3.400.000; Tempo pieno

Descrizione del lavoro

Egis Group is seeking an Oracle Fusion HCM Business Analyst to provide expert functional support for Oracle Fusion HCM applications, ensuring stable operations and high-quality user support across global HR processes. The role focuses on incident resolution, root cause analysis, release validation, business process support, integrations, reporting, and continuous improvement of HCM services.

The candidate will work on Oracle HCM modules such as Core HR, Talent Management, Performance &

Competenze

• Bachelor's degree in HR, IT, CS or related field.
• 7+ years of Oracle HCM experience with at least 5 years in Fusion HCM support.
• Experience supporting global HR operations and business users.
• Strong understanding of ITIL Incident, Problem, and Change Management processes.

Mansioni

• Provide Level 2 support for Oracle Fusion HCM modules including Core HR, Talent Management, Performance & Goals, Compensation, Absence Management, Recruiting and Learning.
• Handle integrations, OTBI and BI Publisher reports, HDL/HSDL data loads; manage security roles and workflows.
• Analyze incidents from end-to-end business processes and assess impacts on connected systems.
• Support Hire-to-Retire processes including Hiring, Transfers, Promotions, Terminations and Rehires.
• Ensure incident resolution within SLAs and perform root cause analysis; collaborate with Oracle Support and vendors.

Conoscenze

Oracle HCM

Incident Management

Problem Solving

Stakeholder Communication

Global Support

Formazione

Bachelor's degree in HR/IT/CS

Strumenti

OTBI

BI Publisher

HDL/HSDL

REST APIs

SOAP APIs

ServiceNow

Descrizione del lavoro

Egis is a leading global consulting, construction engineering and operating firm. We work together with our clients, across every aspect of transport, energy, and the built environment to build a more balanced, sustainable, and resilient world. The Egis Group has more than 50 years of experience and a team of 23,500 employees in over 70 countries around the world. Joining our Group means, above all, sharing our values as a people-first company, strongly committed to sustainability and innovation.

Job Description

The Oracle Fusion HCM Business Analyst provides expert functional support for Oracle Fusion HCM applications, ensuring stable operations and high-quality user support across global HR processes. The role focuses on incident resolution, root cause analysis, release validation, business process support, integrations, reporting, and continuous improvement of HCM services.

Key Responsibilities

Oracle HCM Application Support

Provide Level 2 support for Oracle Fusion HCM modules including: Core HR, Talent Management ,Performance & Goals ,Compensation, Absence Management, Recruiting and Learning

Support related:

Integrations and interfaces , OTBI and BI Publisher reports ,Fast Formulas, HDL/HSDL data loads

Security roles and workflow configurations

Analyze incidents from an end-to-end business process perspective and assess impacts on connected systems.

Business Process Support

Support global Hire-to-Retire processes including:

Hiring, Transfers, Promotions, Terminations and Rehires

Position and Workforce Management

Time and Absence Management

Performance and Talent Cycles

Compensation Reviews

Payroll Operations and Reconciliations

HR Reporting and Workforce Analytics

Incident & Problem Management

Resolve application issues within agreed SLAs.

Perform root cause analysis for recurring incidents.

Work with technical teams, Oracle Support, and vendors to resolve complex issues.

Identify permanent fixes and contribute to problem management initiatives.

Create and maintain knowledge articles and troubleshooting guides

Release & Change Support

Support Oracle quarterly releases.

Perform impact assessments and regression testing.

Support UAT and hypercare activities.

Validate integrations, reports, security, and critical business processes after deployments.

Identify opportunities to simplify and automate support activities.

Contribute to AI-enabled support, knowledge management, and operational efficiency initiatives.

Drive standardization and service improvement across HCM support processes.

Qualifications

Bachelor's degree in HR, Business, Information Systems, Computer Science, or related field.

7+ years of Oracle HCM experience with at least 5 years in Oracle Fusion HCM support.

Experience supporting global HR operations and business users.

Strong understanding of ITIL Incident, Problem, and Change Management processes.

• Core HR
• Talent Management
• Compensation
• Absence Management

Required HCM Expertise

Strong functional knowledge in one or more of:

• Core HR
• Talent Management
• Compensation
• Absence Management
• Learning
• Payroll

Experience with:

• Workforce Structures
• Security & Role Management
• Approval Workflows
• Fast Formula
• HDL/HSDL
• OTBI & BI Publisher
• REST/SOAP APIs
• ServiceNow or equivalent ticketing tools

Preferred Certifications

Oracle Talent Management or Core HR Certification

ITIL v4 Foundation

Strong analytical and troubleshooting skills

Stakeholder communication

Business process understanding

Ability to work effectively in a global support organization

Additional Information

Equality, Diversity & Inclusion

We are an Equal Opportunities employer and we strive to build a workforce that truly reflects the communities we represent. We welcome candidates from all backgrounds, regardless of age, disability, gender, gender identity, gender expression, race, religion or belief, sexual orientation, socioeconomic background, and any other protected characteristic. If you decide to apply for an opportunity with us, your application will be assessed based purely on your experience, the essential and desirable criteria, and your suitability for the role. We value each and every one’s contribution as this builds our culture and means that if you work with us, you will be included, listened to, and respected.