Oracle EBS Procurement Functional Consultant

Citi; Chennai District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Citi in Chennai is seeking an experienced IT analyst to support Oracle ERP Procure to Pay across purchasing, iProcurement, iSupplier and related modules. The role involves resolving production issues, performing root cause analysis, and coordinating with vendors and business teams to meet SLAs.

You will prepare functional specs, configure systems, support UAT, and create training materials. Strong SQL/PL/SQL skills and ITIL awareness are essential.

Qualifications

• Bachelor's degree in a related field and 4–6 years of Oracle ERP experience.
• Strong knowledge of Oracle P2P modules including Purchasing, iProcurement, iSupplier.
• Proficiency in SQL/PLSQL and data analysis for complex queries.
• Experience with ITIL processes and production support lifecycle.
• Ability to coordinate with vendors and cross-functional teams to meet SLAs.
• Ability to prepare functional specs and design documents for projects.

Responsibilities

• Provide production support for Oracle ERP Procure to Pay modules and related areas.
• Resolve complex production issues, perform root cause analysis, and ensure SLA adherence.
• Coordinate with business and vendor teams for timely delivery and testing.
• Prepare functional specs, design documents, and configuration changes.
• Support UAT and production migration, and create training materials.

Skills

Oracle ERP

Procure to Pay (P2P)

SQL/PLSQL

UAT & testing

ITIL awareness

Vendor coordination

Cross-functional collaboration

Documentation

Communication skills

Problem solving

Education

Bachelor's degree

Tools

Microsoft Office

Oracle Service Requests

Job description

The candidate will execute a wide range of production support activities within Citi’s Third-party Source to Pay technology / Supply Chain functions, both quantitative and qualitative in nature to support Citi’s Procure to Pay application landscape.

Key Responsibilities

• Experience with Oracle ERP Applications across implementation, support and enhancement type of projects.
• Production support functional query handling for complex production issues, work with cross functional teams to progress/resolve on a timely basis, ensure adherence of SLAs.
• Experience in Oracle P2P modules, Purchasing, iProcurement, iSupplier, ECC and Accounts payable.
• Exposure to Oracle workflows, customization and solutioning approaches
• Resolve and perform root cause analysis on complex Production Support Issues Partners with business to understand their requirement needs. Prepares Functional Specifications and Design documents. Performs system configuration. Create / Update training material as and when needed. Ensure procedural documents are up-to-date. Participate in User Acceptance testing (UAT) as needed.
• Work on complex production support queries and provide timely resolution for tickets, both Incidents and Requests
• Prepares Functional Specifications and Design documents. Performs system configuration. Create / Update training material as and when needed.
• Work with oracle Support for any product related bugs/data fixes through Oracle Service Requests and ensure timely progress and delivery of solutions.
• Should be able to provide guidance for vendor support team
• Should have good understanding of ITIL Support process, Oracle financial applications
• Work on enhancements/change requests as part of legal & regulatory requirements
• Co-ordinate with multiple stakeholders to ensure timely delivery of BRDs, testing support, resolution of UAT issues and production migration support
• Provide analytical support by writing complex queries.
• Maintain positive and trusted working relationships with all business and internal stakeholders. Partners with business clients to understand their requirement needs.
• Schedule meetings as required, including preparation of meeting agendas and meeting minutes.

Job Skills/Qualifications

• 4 to 6 years of relevant experience in Oracle ERP modules.
• Strong knowledge on Oracle ERP Procure to Pay suite of modules, version R12.1.3 or higher, Purchasing, iProcurement, AP, iSupplier, Supplier Maintenance
• Good knowledge on GL, FA, PA,
• Good knowledge on SQL/PL SQL queries
• Understanding of Oracle data models and integration with other modules
• Hands on experience in Oracle debugging techniques, excellent problem-solving skills
• Experience of using AI tools to enhance workflows and work products in Oracle ERP domain.
• Preferred experience interacting with multiple clients/users in an IT analyst role requiring strong organizational skills and business judgment.
• Demonstrated ability to methodically synthesize and analyze data with precise qualitative outputs.
• Attention to detail to ensure precision of data and overall quality of outputs.
• Experience with Microsoft Office tools (Word, Excel, PowerPoint, Visio, etc.).
• Ability to embrace and master new technologies and changing processes.
• Can work independently with minimal supervision is required, as well as ability to work effectively in a team-oriented atmosphere.
• Excellent follow-up skills with attention to detail and ability to multi-task, strong leadership skills, strong team-orientation and interpersonal skills, flexibility and strong analytical skills.
• Strong written/verbal communication skills.
• Ability to establish rapport and build effective relationships across functions, across regions, and across all levels of management.
• Motivated self-starter with a strong sense of urgency and possesses the ability to successfully manage multiple requests in a deadline-driven environment

Education

• Bachelor's degree/University degree or equivalent experience

Job Family Group

Technology

Job Family

Business Analysis / Client Services

Time Type

Full time

Most Relevant Skills

Please see the requirements listed above.

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