Oracle CPQ Consultant

Tata Consultancy Services; Bengaluru; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

Tata Consultancy Services in Bengaluru seeks a production support specialist for Oracle CPQ and Q2O processes. You will troubleshoot configuration, pricing, approvals, and quote generation while coordinating with business users and developers to ensure seamless integrations with CRM/ERP and third-party systems.

Responsibilities include monitoring performance, deploying fixes, and performing regression testing, along with maintaining SOPs and knowledge base articles.

Qualifications

• Provide production support for Oracle CPQ applications and Q2O processes.
• Troubleshoot issues related to configuration, pricing, approvals, and quote generation.
• Analyze and resolve tickets/incidents using tools like ServiceNow.
• Support integrations between Oracle CPQ, CRM, ERP, and third-party systems.
• Monitor application performance and identify improvement opportunities.
• Perform data fixes, deployments, and regression testing during releases.
• Work with business users, sales teams, and developers to resolve functional and technical issues.
• Maintain technical documentation, SOPs, and knowledge base articles.
• Support CPQ enhancements, patches, and new feature rollouts.

Responsibilities

• Give technical solution to CLIENT requirements and handle production systems.
• Able to handle the work independently with timely responses to stakeholders.
• Complete assigned work on time and meet SLA.
• Troubleshoot and resolve complex technical issues in a timely manner.
• Ensure solutions align with security and data governance policies.

Skills

Oracle CPQ

BMQL

Commerce config

Pricing workflows

SQL/PL-SQL

APIs REST SOAP

XML

ServiceNow

Tools

ServiceNow

SQL

Job description

Provide production support for Oracle CPQ applications and quote-to-order (Q2O) processes.

-Troubleshoot issues related to configuration, pricing, approvals, and quote generation.

-Analyze and resolve tickets/incidents using tools like ServiceNow.

-Support integrations between Oracle CPQ, CRM, ERP, and third-party systems.

-Monitor application performance and identify improvement opportunities.

-Perform data fixes, deployments, and regression testing during releases.

-Work with business users, sales teams, and developers to resolve functional and technical issues.

-Maintain technical documentation, SOPs, and knowledge base articles.

-Support CPQ enhancements, patches, and new feature rollouts.

Technical Skills

-Strong knowledge of Oracle CPQ

-Experience with:

BMQL

Commerce & Configuration modules

Pricing and approval workflows

-SQL / PL-SQL knowledge

-REST/SOAP APIs, JSON, XML

-Knowledge of ticketing tools like ServiceNow

Key Responsibilities*

• Able to handle the work Independently with a timely response to stakeholders
• Responsible for completion of assigned work on time and meeting the SLA
• Fast learner, work in tight schedule
• Troubleshoot and resolve complex technical issues in a timely manner.
• Ensure solutions are aligned with security best practices and data governance policies.
• Participate in code reviews to ensure code quality and adherence to coding standards.
• Develop and maintain technical documentation.
• .

Section IV - Job Qualifications & Skills

Job Requirements*

Provide production support for Oracle CPQ applications and quote-to-order (Q2O) processes.

-Troubleshoot issues related to configuration, pricing, approvals, and quote generation.

-Analyze and resolve tickets/incidents using tools like ServiceNow.

-Support integrations between Oracle CPQ, CRM, ERP, and third-party systems.

-Monitor application performance and identify improvement opportunities.

-Perform data fixes, deployments, and regression testing during releases.

-Work with business users, sales teams, and developers to resolve functional and technical issues.

-Maintain technical documentation, SOPs, and knowledge base articles.

-Support CPQ enhancements, patches, and new feature rollouts.

Technical Skills

-Strong knowledge of Oracle CPQ

-Experience with:

BMQL

Commerce & Configuration modules

Pricing and approval workflows

-SQL / PL-SQL knowledge

-REST/SOAP APIs, JSON, XML

-Knowledge of ticketing tools like ServiceNow

Key Responsibilities*

Giving technical solution to CLIENT requirements and handle manage production systems

• Able to handle the work Independently with a timely response to stakeholders
• Responsible for completion of assigned work on time and meeting the SLA
• Fast learner, work in tight schedule
• Troubleshoot and resolve complex technical issues in a timely manner.
• Ensure solutions are aligned with security best practices and data governance policies.
• Participate in code reviews to ensure code quality and adherence to coding standards.
• Develop and maintain technical documentation.