Oracle Cloud Consultant - HCM Helpdesk

Highstreet; Índia; Presencial; INR 5 500 000 - 7 000 000; Tempo integral

Resumo da oferta

Highstreet is seeking an experienced Oracle Cloud HCM Lead to drive the implementation of Core HCM and related modules, including Help Desk or Performance, across client projects in India. The role requires hands-on configuration, requirements gathering, and leading CRPs and knowledge transfer with client teams.

Ideal candidates bring 7+ years of Oracle experience, strong communication with customers, and the ability to coordinate with offshore teams during full lifecycle implementations.

Qualificações

• At least 7+ years of Oracle experience.
• Extensive knowledge of Oracle HCM Cloud.
• Experience delivering full lifecycle Oracle Cloud HCM implementations.
• Lead role on at least one Oracle Cloud HCM project.
• Strong client communication and customer management skills.
• Experience gathering requirements, CRPs, config, and training.
• Ability to coordinate with offshore functional/technical teams.

Responsabilidades

• Lead client discovery sessions and document requirements.
• Perform hands-on configuration and oversee offshore configuration.
• Coordinate with technical team to spec and unit test extensions.
• Report HCM status to Project Manager.
• Lead knowledge transfer and validation sessions.
• Act as first point of contact for client resolution.
• Lead Conference Room Pilots (CRPs) and resolve issues.
• Support deployment and 30 days of production issue resolution.

Conhecimentos

Oracle HCM Cloud

Core HCM

Help Desk

Performance Management

Descrição da oferta de emprego

Overview

The position will provide functional leadership focused on Cloud Core HCM applications and any related solution design, business process analysis, configuration, validation, system integration and deployment. The position involves Core HR and, Compensation. The role will LEAD implementation of Help Desk or Performance.

Responsibilities

As a Subject Matter Expert, the Oracle Cloud HCM Lead Help Desk or Performance- must deliver a solution that meets the customers objectives by combining industry best practices, product knowledge, and business acumen.

This includes:

• leading client Discovery sessions,
• developing and documenting requirements,
• conducting hands-on configuration as well as leading offshore in some of the common configuration,
• working with the technical team to spec and unit test any system technical extensions,
• rolling up and reporting HCM status to the Project Manager,
• leading client knowledge transfer and validation sessions,
• acting as a first point of contact for client resolution,
• leading Conference Room Pilots (CRPs),
• resolving issues identified during CRPs and UAT, and
• supporting deployment and limited production issue resolution for 30 days after deployment.

The Oracle Cloud HCM Lead: must have experience in the following cloud modules.

Oracle HCM

• Core HCM and Help Desk or Performance

Experience (must have):

• At least 7+ years of Oracle experience
• Extensive knowledge of Oracle HCM Cloud
• Experience as a resource in the implementation full lifecycle of at least 3 Oracle Cloud HCM and 1-2 projects as Performance Management or Help Desk implementations including hands-on configuration.
• Lead role on at least one Oracle Cloud HCM implementation project
• Strong business communication and customer management skills.
• Experience in gathering and documenting business requirements, leading fit-gap analysis conference room pilots (CRPs) functional configuration, testing, client user training.
• Ability to work with Highstreet offshore functional and technical staff

Preferred (optional):

• Ability to work with other HCM Cloud modules is a plus

Software / Modules / Versions:

• Oracle Cloud release 20+

Certified in or more of the following

• Oracle Cloud HCM: Certified Implementation Specialist