Optum Looking for Associate Business System Analyst – Hyderabad, TG at Hyderabad, Telangana

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that’s improving the lives of millions. Here, innovation isn’t about another gadget, it’s about making health care data available wherever and whenever people need it, safely and reliably. There’s no room for error. Join us and start doing your life’s best work.

Primary Responsibilities:

1. Act as liaison between customers and IT Teams
2. Preparation of dashboards and reporting activities
3. Collaborate with other key stakeholder teams – Software, Hardware, Compliance & Remote Desktop
4. Ensure due diligence on emails, chat queries of customers and continuing customer support are being accomplished
5. Assure system data is accurate and integrations between internal systems are functioning properly
6. Identify, upskill, and resolve problems with various queries from the customer point of view
7. Prioritize and organize own work to meet deadlines or SLA’s
8. Generally work is self-directed and not prescribed, works with minimal guidance
9. Comply with the terms and conditions of the employment contract, company policies and procedures, and any directives that may arise due to the changing business environment.

Required Qualifications:

1. Fresher B.Com, B.SC Graduates
2. Overall understanding of end-to-end customer post-hiring process to provide Global Support
3. Knowledge on Excel activities with various shortcut keys, V-Lookup, H-Lookup, and Pivot Table proforma
4. Demonstrated knowledge of the infrastructure function
5. Strong leadership and coordination skills
6. Excellent interpersonal and communication skills (written and verbal) at both an individual and team level
7. Strong communication and analytical skills
8. Ability to interact and communicate at all organizational levels
9. Ability to prioritize and balance multiple priorities and projects
10. Ability to identify and communicate obstacles

Careers with Optum. Here’s the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world’s large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high-performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life’s best work.