Ops Engineer

1203 Barclays Global Serv. Cent; Pune District; On-site; INR 2,500,000 - 4,500,000; Full time

Job summary

1203 Barclays Global Serv. Cent in Pune seeks an Ops Engineer to build and maintain infrastructure platforms and services, ensuring reliability, scalability and security for applications and data systems.

The role emphasizes automation, incident response, and collaboration with product managers and other engineers. Requirements include hands-on AWS experience (EC2, ECS, EKS, S3, DynamoDB, IAM, Lambda, CloudWatch, API Gateway), CI/CD, IaC (CloudFormation), ITIL, and 7–12 years of experience.

Qualifications

• Hands-on experience with AWS services (EC2, ECS, EKS, S3, DynamoDB, IAM, Lambda, CloudWatch, API Gateway).
• Proficient with CI/CD pipelines, log aggregation tools (CloudWatch Logs, ELK) and Infrastructure-as-Code (CloudFormation).
• Solid ITIL practices for incident, change, and problem management in banking/financial environments.
• Strong troubleshooting and root-cause analysis skills.
• Bachelor’s degree required.

Responsibilities

• Build, deliver and maintain high-quality infrastructure solutions with reliability, performance, and availability.
• Monitor infrastructure and system performance to identify and resolve issues and outages; drive MTTR down.
• Develop and implement automated tasks to improve efficiency and reduce manual intervention.
• Implement secure configurations and respond to cyber threats and data protection needs.
• Collaborate cross-functionally with product managers, architects and engineers to align IT infrastructure with business goals.
• Stay updated on industry trends and contribute to technology communities.

Skills

DevOps experience

ITIL practices

Scripting skills

CI/CD

Troubleshooting

Education

Bachelor's degree

Tools

AWS EC2

AWS ECS

AWS EKS

AWS S3

DynamoDB

IAM

Lambda

CloudWatch

API Gateway

ELK

CloudFormation

CloudWatch Logs

Job description

Job Description

Purpose of the role To build and maintain infrastructure platforms and products that support applications and data systems, using hardware, software, networks, and cloud computing platforms as required with the aim of ensuring that the infrastructure is reliable, scalable, and secure. Ensure the reliability, availability, and scalability of the systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response.

Accountabilities

• Build Engineering: Development, delivery, and maintenance of high-quality infrastructure solutions to fulfil business requirements ensuring measurable reliability, performance, availability, and ease of use. Including the identification of the appropriate technologies and solutions to meet business, optimisation, and resourcing requirements.
• Incident Management: Monitoring of IT infrastructure and system performance to measure, identify, address, and resolve any potential issues, vulnerabilities, or outages. Use of data to drive down mean time to resolution.
• Automation: Development and implementation of automated tasks and processes to improve efficiency and reduce manual intervention, utilising software scripting/coding disciplines.
• Security: Implementation of a secure configuration and measures to protect infrastructure against cyber-attacks, vulnerabilities, and other security threats, including protection of hardware, software, and data from unauthorised access.
• Teamwork: Cross-functional collaboration with product managers, architects, and other engineers to define IT Infrastructure requirements, devise solutions, and ensure seamless integration and alignment with business objectives via a data driven approach.
• Learning: Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth.

Assistant Vice President Expectations

To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.

Join us as an Ops Engineer at Barclays,

Where you’ll spearhead the evolution of our digital landscape, driving innovation and excellence. You’ll harness cutting-edge technology to revolutionise our digital offerings, ensuring unapparelled customer experiences. You may be assessed on the key critical skills relevant for success in role, such as experience with, skills to meet business requirement as well as job-specific skillsets.

Basic/ Essential Qualifications

• Strong hands-on experience with AWS services including EC2, ECS, EKS, S3, DynamoDB, IAM, Lambda, CloudWatch, and API gateway.
• Proficient in CI/CD pipelines, log aggregation tools (e.g., CloudWatch Logs, ELK), and Infrastructure-as-Code (CloudFormation).
• Solid understanding of ITIL practices for incident, change, and problem management in banking or financial environments.
• Strong troubleshooting, root cause analysis
• Minimum Qualification - bachelor’s degree.

Desirable skillsets / good to have

• Scripting skills (Python/Java preferred) for operational automation.
• DevOps experience.

Minimum experience required between 7-12 Years

This role will be based out of Pune.

Our Work Experience is the combination of everything that’s unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it’s our people. Our employees are self-disciplined, hard-working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.