Operations Specialist

Cashback24x7; India; Remote; INR 689,000 - 1,102,000; Full time

Job summary

Cashback24x7 is seeking an Operations Specialist (Contractor) for remote work. The role focuses on training next-generation AI systems by leveraging real-world input from authentic workplace communications.

Responsibilities include identifying decisions, action items, dependencies, and unresolved questions, and translating multi-source data into realistic tasks for evaluating AI agents in our Jarvis reinforcement learning environment. Confidentiality is essential.

Qualifications

• Expert-level written and verbal communication required.
• Ability to interpret fragmented workplace communications across formats.
• Experience turning messy data into actionable insights.
• Proven capacity to identify decisions, actions, dependencies, blockers and questions.
• Comfort with evolving business scenarios and distributed knowledge.
• Prior startup or dynamic operations experience.

Responsibilities

• Analyze authentic workplace communications to extract key information and context.
• Identify decisions, action items, dependencies, blockers and unresolved questions.
• Synthesize complex data into realistic, multi-step tasks for evaluating AI agents.
• Develop clear prompts and robust evaluation rubrics rooted in real startup workflows.
• Trace information across channels and timelines to maintain context.
• Maintain confidentiality and uphold data integrity when handling sensitive materials.

Skills

Clear communication

Info synthesis

Unstructured data

Decision extraction

Dependencies

Startup ops

Data confidentiality

Job description

Job Title: Operations SpecialistJob Type: ContractorLocation: RemoteJob Summary: As a Operations Specialist, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required — your domain knowledge is what matters.

Key Responsibilities:

• Analyze authentic workplace communications, including Slack messages, email threads, and internal files, to extract key information and context.
• Identify decisions, action items, dependencies, blockers, and unresolved questions within unstructured business conversations.
• Synthesize complex, multi-source data into realistic, multi-step tasks for evaluating advanced AI agents in the Jarvis reinforcement learning environment.
• Develop clear prompts and robust evaluation rubrics rooted in real startup workflows and workplace dynamics.
• Distinguish relevant details from irrelevant context while tracing information across multiple channels and timelines.
• Handle ambiguity and incomplete data with systematic, structured approaches to ensure task realism and accuracy.
• Maintain confidentiality and uphold data integrity when working with sensitive, authentic workplace materials.

Required Skills and Qualifications:

• Expert-level written and verbal communication skills with a strong emphasis on clarity and precision.
• Demonstrated ability to interpret and connect fragmented workplace communications across diverse formats.
• Experience in synthesizing and organizing messy, unstructured information into actionable insights.
• Proven capacity to identify key decisions, action items, and contextual dependencies within fast-paced business environments.
• Strong generalist skills, ideally with experience in startups or dynamic operational roles.
• Comfort working with evolving business scenarios, distributed knowledge, and shifting priorities.
• High attention to detail and commitment to maintaining confidentiality.