Operations Manager

Volvo Group; Hosakote; Presencial; INR 4.000.000 - 7.000.000; Jornada completa

Descripción de la vacante

Volvo Group in Bengaluru/Hoskote seeks an experienced Warehouse Operations Manager to lead our Distribution Center operations, spanning inbound to outbound and overseeing both office and industrial staff. You will drive the RDC-to-CDC transformation, improve productivity, and ensure safe, compliant, and cost-efficient operations across a growing network.

You will partner with global stakeholders, deploy Lean and digital initiatives, and coach a high-performing team to deliver exceptional

Formación

• BE/B.Tech or MBA in related discipline with 8+ years in warehouse/distribution/SC ops.
• Lean Six Sigma Black Belt preferred; data-driven, KPI-led leadership.
• Experience in large-scale DC/warehouse environments and transformation.

Responsabilidades

• Lead end-to-end warehouse operations (inbound, storage, inventory, fulfillment, shipping, returns).
• Drive RDC-to-CDC transition readiness and scalable distribution strategies.
• Improve productivity, service levels, and cost while maintaining quality.
• Establish governance, controls, and performance management systems.
• Lead CDC transformation and international distribution initiatives.
• Collaborate with global stakeholders for seamless logistics execution.
• Drive Lean, VPS-based excellence and digital transformation in warehouse ops.
• Utilize dashboards/BI for data-driven decisions and continuous improvement.
• Develop workforce plans and manage employee relations in a large/DC setting.

Conocimientos

Leadership

Change management

Operational excellence

Lean Six Sigma

Data-driven decisions

Stakeholder management

Mentoring coaches

Problem solving

Team building

Digital transformation

Educación

BE/B.Tech in Supply Chain/Engineering

MBA in Supply Chain/Operations

Herramientas

Power BI

MS Excel

Descripción del empleo

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Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

Service Operations & Technology (SO&T) is the organization within the Volvo Group responsible for developing and securing the service operations and technical solutions our customers depend on every day, across all brands globally. We sit at the heart of the Volvo Group’s service ambition, enabling uptime, trust, profitability, and sustainable growth for our customers.

Distribution Centers serve all brands and business areas by managing and optimizing service parts availability and distribution to ensure customer uptime. Through our operations, we provide world-class service with a strong focus on delivery precision, quality, continuous improvement, cost efficiency, and synergies delivering value all the way to our customers.

We embrace innovation and new technologies while keeping environmental care and sustainability at the core of our work. Our footprint includes 50 distribution centers worldwide, and we strive to foster an innovative and diverse workplace, guided by Volvo Group values with a strong focus on Customer Success. Every second, one order line is shipped across the globe to support Volvo Group products.

This is us, your new colleague

The supply chain is a highly collaborative value chain, bringing together cross-functional expertise to address evolving challenges and opportunities. In the Lyon & International (L&I) region, we manage end-to-end supply chain operations from suppliers to dealers to deliver optimal outcomes for Volvo brands and customers across diverse markets.

Our network includes a Central Distribution Center in Lyon and 12 Regional Distribution Centers across key global locations, with Seoul also serving as the CDC for Volvo CE excavators. We focus on sustainable performance across safety, quality, delivery, cost, people, and environment. Aligned with Volvo Group’s 2030 vision, we drive operational excellence, strengthen global partnerships, and continuously enhance customer focus and service development.

The Position: Operations Manager

We are seeking an experienced, results-driven, and people-focused Warehouse Operations Manager to lead our Distribution Center operations in Bengaluru and play a pivotal role in our transformation from a Regional Distribution Center (RDC) to a Central Distribution Center (CDC). As the scope of operations expands to support growing domestic and international supply chain requirements, this role will be critical in driving operational excellence, warehouse modernization, organizational capability development, and effective workforce management across both Office Workers (OW) and Industrial Workers (IW).

Leading the distribution facility and a team of warehouse professionals, the successful candidate will be accountable for delivering world-class operational performance across safety, quality, delivery, productivity, inventory accuracy, lead times, and customer service. The role requires a strong operational background in warehouse and distribution center management, combined with proven experience in change management, process optimization, large-scale operational transformation, and industrial relations. The successful candidate will also be responsible for fostering a positive employee relations environment, ensuring compliance with labor regulations, engaging with union representatives where applicable, and partnering closely with consultant teams on workforce planning, organizational development, and people-related initiatives.

As a key member of the DC Management Team, you will drive Lean, continuous improvement, digitalization, and data-driven performance while fostering a high-performing culture aligned with Volvo Group Values. This role is instrumental in supporting the RDC-to-CDC transformation and developing the people, processes, and capabilities required for future business growth.

The role reports to the Head of DC Bangalore.

Key Responsibilities:

Warehouse Operations Leadership

• Lead end-to-end warehouse operations: inbound, storage, inventory, fulfillment, shipping, returns, and reconciliation.
• Ensure readiness for RDC-to-CDC transition with increased complexity and expanded flows.
• Drive efficiency, productivity, service levels, and cost optimization while maintaining quality.
• Establish strong governance, controls, and performance management systems.

CDC Transformation & International Operations

• Lead CDC transformation and future network expansion initiatives.
• Develop scalable strategies for regional and international distribution.
• Collaborate with global stakeholders to ensure seamless logistics execution.
• Design scalable processes, infrastructure, and resource plans to support growth.

Operational Excellence & Lean

• Drive Lean/VPS-based operational excellence and continuous improvement.
• Improve productivity, reduce waste and optimize lead times and costs.
• Embed structured problem-solving (RCA, Kaizen, VSM).
• Track performance through KPIs and drive improvement actions.
• Lead digital transformation and automation initiatives across warehouse operations.
• Utilize dashboards, analytics, and BI tools to drive data-based decisions.
• Monitor operational performance, identify trends and optimize processes.
• Drive continuous improvement through digital solutions and data analytics.
• Promote a digital-first culture and adoption of emerging technologies.
• Build a high-performing, customer-centric organization through coaching and capability development.
• Lead workforce planning aligned to CDC scale and business needs.
• Drive engagement, performance management and strong employee relations.
• Manage internal/external stakeholders to ensure alignment and satisfaction.

Safety, Quality & Compliance

• Champion a zero-incident safety culture by enforcing Volvo Group standards, driving proactive risk management and ensuring full compliance across all operations.
• Ensure Legal Metrology compliance through accurate MRP declaration
• Promote proactive safety culture and risk management.

Experience

• BE/B.Tech or MBA in Supply Chain, Logistics, Operations Management, Engineering, or related discipline.
• 8+ years of progressive experience in warehouse, distribution center, logistics, or supply chain operations, including leadership roles.
• Strong operational background managing large-scale warehouse or distribution center environments.
• Lean Six Sigma Black Belt certification is preferred
• Microsoft Certified: Power BI Data Analyst Associate
• Experience supporting regional and international supply chain operations is highly preferred.

Are we the perfect match?

We can’t promise you an effortless job, but we can promise you some skilled colleagues and some truly exciting challenges to work with. You will work in an exciting and truly global environment that provides you with development opportunities, both professionally and personally. We want you to prosper and be happy, because when you succeed, we succeed. We are eager to learn from you and you will get fantastic opportunities to learn and develop with us.

This position is based in Hoskote, India and reports to the Head of RDC.

Occasional travel will be required.

We value your data privacy and therefore do not accept applications via mail.

Who we are and what we believe in
We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.

Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.

Trucks Technology & Industrial Divisionhire team players who are ready to create real customer impact. Our decentralized teams work close to our customers, with speed and autonomy, to build what they truly need.
Join us to collaborate on innovative, sustainable technologies that redefine how we design, build, and deliver value. Bring your curiosity, your expertise, and your collaborative energy, and together, we’ll turn bold ideas into tangible solutions for our customers and contribute to a more sustainable tomorrow.

Job Category: Supply Chain & Logistics

Organization: Trucks Technology & Industrial

Every day, Volvo Group products and services ensure that people have food on the table, children arrive safely at school and roads and buildings can be constructed. Looking ahead,we are committed to driving the transition to sustainable and safe transport, mobility and infrastructure solutions toward a net-zero society.

Joining Volvo Group, you will work with some of the world’s most iconic brands and be part of a global and leading industrial company that is harnessing automated driving, electromobility and connectivity.

Our people are passionate about what they do, they aim for high performance and thrive on teamwork and learning. Everyday life at Volvo is defined by a climate of support, care and mutual respect.

If you aspire to grow and make an impact, join us on our journey to create a better and more resilient society for the coming generations.