Operations Manager

Clout Edge Technologies Llp; Faridabad District; On-site; INR 250,000 - 320,000; Full time

Job summary

Accutrans Business Support Services Pvt Ltd is urgently hiring for an Operation Manager-Call Center to lead customer service processes, handle escalations, and drive IT operations excellence in a fast-paced BPO setting.

You will oversee operations strategy and execution, collaborate with cross-functional teams on initiatives, and mentor frontline staff to improve service delivery and customer satisfaction. UG graduates are welcome; strong communication and leadership skills are essential.

Qualifications

• UG: Any Graduate

Responsibilities

• Manage customer service, processes & escalations
• Ensure IT ops excellence & service improvement
• Oversee operations strategy & execution
• Collaborate with cross-functional teams on initiatives

Education

Any Graduate

Job description

Posted: 3 days ago Openings: 1 Applicants: 50+

Responsibilities

• Manage customer service, processes & escalations
• Ensure IT ops excellence & service improvement
• Oversee operations strategy & execution
• Collaborate with cross-functional teams on initiatives

Role Category: Other Program / Project Management

Education

• UG: Any Graduate

Key Skills

Skills highlighted with ‘‘ are preferred keyskills

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Urgently Hiring For Operation Manager-Call Center

Accutrans Business Support Services Pvt Ltd

Posted by Accutrans Business Support Services