Operations Leader

BD; Gurugram District; On-site; INR 4,000,000 - 6,000,000; Full time

Job summary

BD in Gurgaon, India is seeking a Senior Operations Manager to lead end-to-end warehousing and transportation operations across India.

You will manage import logistics, customs clearance, and inbound transportation to distribution centers, while driving efficiency, inventory accuracy, and service levels.

The role requires 12–14 years in operations, leadership in med-tech/fmcg/pharma, and strong data analytics, with ERP/SAP proficiency and a focus on compliance and continuous improvement.

Qualifications

• Bachelor’s degree in business/engineering or related field.
• 12–14 years in ops mgmt with 5–7 years in leadership in med-tech/fmcg/pharma.
• Proven ability to lead and motivate large teams.
• Strong data analysis and decision-making skills.

Responsibilities

• Lead end-to-end warehousing and transport ops across India.
• Oversee import logistics, customs coordination, inbound transport.
• Develop warehousing and freight strategies for fragmented landscape.
• Drive KPIs on inventory accuracy, warehouse productivity, delivery.
• Manage 3PLs, freight forwarders, brokers.
• Ensure regulatory compliance including GST, e-way, imports.
• Lead risk management and business continuity.
• Drive digitalization and analytics for visibility.

Skills

Leadership

Analytical skills

ERP/SAP

Regulatory compliance

Communication skills

Education

Bachelor's degree in Business Administration/Operations/Engineering

Master's degree preferred

Tools

SAP ERP

Operational management software

Job description

Job Description

• Lead end-to-end warehousing and transportation operations across India, ensuring seamless product flow from ports to customers.


• Manage import logistics, customs clearance coordination, and inbound transportation to distribution centers while ensuring regulatory compliance.


• Oversee a network of multiple modern warehouses, driving operational excellence, storage optimization, inventory accuracy, and service levels.


• Develop and execute warehousing and freight strategies tailored to India's highly fragmented logistics and distribution landscape.


• Ensure on-time and cost-effective movement of products from warehouses to distributors, dealers, and customers across urban and remote geographies.


• Drive continuous improvement initiatives to enhance customer service, operational efficiency, and supply chain resilience.


• Lead transportation procurement, carrier management, and freight optimization programs to improve cost and service performance.


• Establish and monitor key operational KPIs covering inventory accuracy, warehouse productivity, freight costs, delivery performance, and compliance.


• Build strong partnerships with third-party logistics providers (3PLs), freight forwarders, customs brokers, and transportation partners.


• Ensure compliance with all relevant regulatory requirements including GST, e-way bills, import regulations, quality standards, and EHS requirements.


• Manage capacity planning and network design decisions to support business growth while maintaining cost efficiency.


• Lead risk management and business continuity planning for warehousing and transportation operations across India.


• Drive digitalization and adoption of supply chain technologies, analytics, and automation tools to improve operational visibility and decision-making.


• Partner closely with Planning, Customer Service, Commercial, Finance, and Regulatory teams to ensure efficient execution of supply chain operations.


• Lead, coach, and develop a team of Operations Managers, fostering a high-performance culture focused on accountability, collaboration, and continuous improvement.

Job Qualifications

• Bachelor's degree in Business Administration, Operations Management, Engineering, or a related field. Master's degree preferred.


• Minimum of 12-14 years of progressive experience in operations management, with at least 5-7 years in a leadership role within a med-tech, fmcg or pharma industry setting.


• Proven track record of successfully leading and motivating teams to achieve operational excellence.


• Excellent analytical and problem-solving skills, with the ability to interpret data and make informed decisions.


• Exceptional communication, interpersonal, and leadership skills.


• Proficiency in using ERP systems (e.g., SAP) and other operational management software.


• Ability to manage multiple priorities and work effectively in a fast-paced environment.


• Strong commitment to quality, safety, and regulatory compliance.

Why Join Us?

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive.

We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.

To learn more about BD visit

https://bd.com/careers.

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.

Primary Work Location

IND Gurgaon - Signature Towers B