Operations Executive {Software Sales Operations}

Lester Infoservices; Mumbai; On-site; INR 450,000 - 700,000; Full time

Job summary

Lester Infoservices seeks an Operations Executive in Software Sales Operations to support end-to-end sales workflows in a fast-paced environment. You will handle software licensing, prepare quotations, process orders, manage renewals, onboard customers, and coordinate with internal teams and technology partners.

The ideal candidate has 2–5 years of experience, a basic understanding of licensing and CRM systems, and strong organizational and communication skills.

Qualifications

• Graduation is mandatory.
• 2–5 years experience in software sales operations.
• Familiarity with software licensing and CRM processes.

Responsibilities

• Support end-to-end sales operations including licensing, quotations, and order processing.
• Handle renewals and customer onboarding.
• Coordinate with internal teams and technology partners.

Skills

Software licensing

CRM platforms

Microsoft Excel

Microsoft Word

PowerPoint

ERP systems

SaaS understanding

Cybersecurity products

Education

Graduation

Tools

Salesforce

Zoho CRM

HubSpot

Microsoft Office

Job description

Role: Operations Executive (Software Sales Operations)

Experience: 2 Years to 5 Years

Education: Graduation Mandatory

Location: Andheri (West), Mumbai

Working Days: 6 Days, i.e., Monday to Friday (WFO) & Saturday (WFH)

Job Summary:

The Operations Executive Software Sales Operations will be responsible for supporting the end-toend sales operations process, ensuring smooth execution of software licensing, quotations, order processing, renewals, customer onboarding, and coordination with internal teams and technology partners. The role requires strong organizational skills, attention to detail, excellent communication, and the ability to manage multiple tasks in a fast-paced environment.

The ideal candidate should have a basic understanding of software licensing, sales processes, CRM systems, and customer relationship management.

Required Skills -

Technical Skills

• Knowledge of software licensing and subscription models.
• Familiarity with CRM platforms (Salesforce, Zoho CRM, HubSpot, or similar).
• Proficiency in Microsoft Excel, Word, and PowerPoint.
• Experience with ERP systems is an added advantage.
• Basic understanding of software products, SaaS, and cybersecurity solutions is preferred.

Soft Skills

• Excellent verbal and written communication.
• Strong organizational and time management skills.
• High attention to detail and accuracy.
• Ability to prioritize multiple tasks simultaneously.
• Problem-solving and analytical thinking.
• Customer-focused approach.
• Team player with cross-functional coordination abilities.

Preferred Experience

Candidates who have experience in one or more of the following areas will be preferred:

• Software Sales Operations
• SaaS Sales Support
• Software Licensing Management
• Cybersecurity Product Operations
• IT Product Distribution
• Subscription Management
• Vendor Coordination
• OEM Partner Management