Operations Executive ( Male)

Roadaa Infratech; Lucknow; On-site; INR 240,000 - 420,000; Full time

Job summary

Roadaa Infratech is seeking a Customer Care Officer in Lucknow, India, to coordinate with operators and teams and to monitor machine uptime, breakdowns, fuel usage, and spare parts. The role emphasizes strong coordination, analytical, reporting, follow-up, and problem solving.

The candidate will be part of the Customer Success, Service & Operations team, requiring an undergraduate degree and a proactive attitude to ensure smooth service delivery.

Qualifications

• UG: Any Graduate

Responsibilities

• Coordinate with operators and teams to ensure smooth operations.
• Track machine uptime, breakdowns and fuel consumption.
• Monitor spare parts and inventory needs; report issues promptly.
• Prepare and share performance and issue-resolution reports.

Education

UG: Any Graduate

Job description

The candidate will be responsible for coordinating with operators and teams, tracking machine uptime, breakdowns, fuel consumption, spare parts. The role requires strong coordination, analytical, reporting, follow-up, and problem-solving skills.

Role Category: Customer Success, Service & Operations - Other

Education

UG: Any Graduate

Key Skills

Skills highlighted with ‘‘ are preferred keyskills

Customer Care Officer || International BPO ||